What are the responsibilities and job description for the Barista and Retail Associate position at Magnum Coffee?
About Us
Magnum Coffee Roastery is a leading wholesale coffee roaster based in Nunica, MI, dedicated to sourcing, roasting, and distributing the highest quality coffee beans. With a long-standing tradition of excellence, we are committed to providing our clients with exceptional products through meticulous craftsmanship and a passion for great coffee. Our team is the heart of our operation, and we pride ourselves on a collaborative, safe, and productive work environment.
Job Summary
We are looking for a friendly, enthusiastic, and customer-focused Barista to join our team. The ideal candidate will be passionate about coffee, take pride in delivering exceptional customer service, and be comfortable working in a fast-paced environment.
Key Responsibilities
- Prepare and serve a variety of hot and cold beverages, including coffee, espresso drinks, teas, and smoothies, according to company recipes.
- Greet customers warmly, take orders accurately, and handle cash and card transactions.
- Maintain cleanliness and organization of the coffee bar, equipment, and seating areas.
- Follow food safety and hygiene standards at all times.
- Monitor inventory levels and restock supplies as needed both in the store area and behind the coffee bar.
- Learn and explain menu items, including specials, ingredients, and customization options.
- Work collaboratively with team members to ensure smooth operation and excellent customer experience.
- Handle customer complaints or concerns with professionalism and escalate when necessary.
- Open and/or close the café as required, including cleaning and equipment shutdown or setup.
Qualifications
- Prior experience as a barista or in a customer service role (preferred but not required; training will be provided to the right candidate).
- Strong communication and interpersonal skills.
- Ability to work flexible shifts, including Saturdays and holidays.
- Comfortable standing for long periods and performing repetitive tasks.
- Basic math skills and ability to operate a point-of-sale (POS) system.
Skills
- Coffee brewing and espresso machine operation
- Customer service and conflict resolution
- Time management and multitasking
- Attention to detail and cleanliness
- Teamwork and adaptability
Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid sick time
Experience:
- Barista: 1 year (Required)
Work Location: In person
Salary : $14