What are the responsibilities and job description for the Technical Education Program Manager position at magnit-airbnb?
Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220 countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.
Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:
Our community is based on connection and belonging.
Our creativity allows us to imagine new possibilities for people.
Our responsibility is to all of our stakeholders.
It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.
Expected Outcomes:
Manage effective communications to leadership and across teams to ensure accountability and timeline management.
Defining and aligning on success criteria.
Regularly assess risks and opportunities Quickly learn new technologies with minimal lag time.
Partner with cross-functional teams to manage engineering deliverables of major product launches from conceptualization, product build, and validation to launch.
Responsible for proactive identification of technical dependencies, and ensuring dependencies are tracked and managed in project plan. Proactive identification and quantification of risks.
Spearhead development of mitigation plans with cross functional teams. Preferred Qualifications
Experience with managing large technology migrations, running parallel tracks with high visibility with leadership.
Demonstrated ability to work through ambiguity to detailed solutions.
You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line.
Self-motivated, proactive and proven ability to adapt well and work with teams having different operating cadences.
Sound business judgment, a proven ability to influence others, strong analytical skills, and a track record of taking ownership, leading data driven analyses, and influencing results.
Experience developing processes where little exists, and demonstrated flexibility to get things done. Detail-oriented and able to understand the bigger picture by using your technical expertise and problem solving abilities to prioritize and manage blocking issues. Experience working in a highly cross-functional environment where communication with multiple groups is imperative. Excellent written and oral business communication and people skills, with the ability to influence stakeholders.
Responsibilities
- Support execution of technical learning programs across AI Education, ML Education, Data Education, Engineering Education, and Technologist community-building initiatives
- Partner with internal SMEs, senior leaders, and external contributors to ensure smooth program delivery
- Support and drive content development — slide decks, job aids, program documentation, communication plans, and other learning assets
- Manage program timelines, project plans, and operational processes that keep multiple workstreams on track simultaneously
- Track and report on program metrics, helping the team evaluate effectiveness and identify opportunities for improvement
- Coordinate logistics for virtual learning sessions and forums, including course enrollment, materials, speaker prep, and vendor coordination
- Contribute to operational excellence by identifying ways to streamline processes, templates, and communication channels
- Support community-building efforts across the technical organization through events, forums, and contributor networks
About You
- 5 years of experience in program or project management in a technical L&D, HR, or related role
- Strong understanding of Technology and Engineering organizations and how they operate
- Experience coordinating technical learning events, conferences, or large-scale programs end-to-end
- Excellent organizational skills and acute attention to detail, with the ability to manage multiple workstreams simultaneously
- Strong written and verbal communication skills, with experience creating polished learning materials and program documentation
- Demonstrated ability to build trusted relationships with stakeholders, SMEs, and cross-functional partners
- Data-driven approach to tracking and evaluating program effectiveness
- Ability to apply graphic and visual design principles to learning content, including presentations and job aids
- Comfortable operating with ambiguity and ramping quickly on in-flight programs
- Proficiency in Google Workspace (Docs, Sheets, Slides) and familiarity with learning platforms (e.g., Continu, LinkedIn Learning) a plus
- Familiarity with AI tools and their application to productivity and learning a plus
Belonging & Accommodations:
Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.
Pay Rate Range: $50-$60/hr
Benefits: Medical, Dental, Vision, 401K
Salary : $50 - $60