Operations Coordinator

We are looking for a detail-oriented and organized Operations Coordinator to manage the day-to-day operations and logistics of our U.S. business. You will play a central role in coordinating warehouse and fulfillment activities, managing vendor relationships, overseeing import freight workflows, and supporting administrative and compliance functions. This role directly supervises the Administrative Assistant and Customer Service Representative and reports to the Chief Executive Officer.

• Coordinate warehouse and fulfillment operations with our third-party logistics provider, Cute Logistics, Inc., including inbound shipment scheduling, inventory tracking, and outbound order release
• Manage import freight coordination with international freight forwarders, including shipment tracking, customs documentation support, and delivery timeline management
• Oversee order fulfillment workflows, ensuring accurate and timely processing of customer orders from receipt to delivery
• Maintain vendor relationships and service agreements with third-party providers, including logistics, maintenance, and administrative service vendors
• Coordinate basic financial and compliance documentation, including invoice processing, expense tracking, and regulatory filing support
• Supervise and provide day-to-day guidance to the Administrative Assistant and Customer Service Representative

• 2-4 years of experience in operations, logistics coordination, or supply chain management
• Familiarity with import/export processes and freight forwarding
• Strong organizational and multitasking skills with attention to detail
• Experience managing third-party vendors and service providers
• Proficiency in English; bilingual in English and Mandarin is a plus
• Experience in the wholesale distribution or commercial equipment industry is a plus

Pay: $70,000.00 per year

Benefits:

• 401(k)
• Health insurance

Work Location: In person

Salary : $70,000