What are the responsibilities and job description for the Customer Service Agent position at Magical Destinations Travel?
Join Our Team at Magical Destinations Travel Your Gateway to a Rewarding Career in Travel!
Are you passionate about your clients and delivering outstanding customer service? Magical Destinations Travel is on the lookout for a Customer Service Agent to enhance our dedicated team. We pride ourselves on creating a professional, supportive, and collaborative environment, where you can grow, build lasting relationships, and continuously learn.
What We Offer
Are you passionate about your clients and delivering outstanding customer service? Magical Destinations Travel is on the lookout for a Customer Service Agent to enhance our dedicated team. We pride ourselves on creating a professional, supportive, and collaborative environment, where you can grow, build lasting relationships, and continuously learn.
What We Offer
- Multiple Training Opportunities: We believe in nurturing our teams potential with extensive training support.
- Supportive Community: Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and foster a sense of belonging.
- Flexible Working Arrangements: Choose between part-time or full-time roles, all with the convenience of remote work.
- Attractive Benefits:
- Employee discounts to fuel your passion.
- Flexible schedule for a better work-life balance.
- Professional development assistance to advance your career.
- Deliver professional customer service in-person, via phone, or email.
- Assist clients in planning seamless experiences.
- Prepare and manage client itineraries and needs.
- Maintain meticulous records in line with government regulations and company policies.
- Organize and manage files effectively.
- A responsible, self-driven individual with a strong work ethic and professional demeanor.
- Someone who thrives both independently and as a team player.
- A detail-oriented, organized professional with exceptional communication skills.
- Coachability and a keenness to learn and grow within the industry.