Demo

HR Generalist

Maersk Agency USA, Inc.
Los Angeles, CA Full Time
POSTED ON 12/10/2025 CLOSED ON 2/9/2026

What are the responsibilities and job description for the HR Generalist position at Maersk Agency USA, Inc.?

APM Terminals

HR Generalist

In APM Terminals US we serve 500 employees of a multicultural team, distributed in 5 locations, and your workplace will be a landmark of the shipping industry.

Pier 400 is a state of the art port in Long Beach, California. We recently went through a modernization project and now operate with the best equipment of the market and the best people. Wanna join us?

We love to work with Lean philosophy ensuring the basics are right and the customer is in the center of what we do. We want to provide a correct and agile service, to remove employees concerns, so they can have their minds and brains in the game - as our CEO constantly refers.

We value the diversity of our talent and will always strive to recruit the best person for the job. We're proud of that and we see it as a genuine source of strength for building high-performing teams.

We Offer

We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.

As one of the cornerstones of our values, we strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.

We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.

We value the diversity of our talent and will always strive to recruit the best person for the job. We're proud of that and we see it as a genuine source of strength for building high-performing teams.

Locations:

Port Elizabeth, NJ.

Los Angeles - 2500 Navy Way

Key Responsibilities

Your role as HR Generalist will be to solve the HR-related queries of our employees and leaders and make sure their interaction with HR results in a great experience. For this you will:

  • Your role as HR Generalist will be to solve the HR-related queries of our employees and make sure their interaction with HR results in a great experience. For this you will:

  • Own people's inquiries received by Phone, Chat, Cases and Face to Face in our different country's locations, about HR policies and procedures, understand their needs, investigate options, seek solutions, and partner with other HR colleagues to resolve the inquiries in a reasonable time frame.

  • Prepare and maintain HR files and Employee's documentation.

  • Ensure adherence and compliance with global and local processes and regulations.

  • Guide and train employees in our HR tools and systems and service delivery model.

  • Support the delivery of the HR Cycle with administrative tasks related to onboarding, annual performance management, engagement, job moves, exit, etc.

  • Maintain and suggest improvements to our current processes and services and the knowledge content in the HR portal to increase and guarantee a self-service experience.

  • Support other HR colleagues with administrative tasks when needed.

  • Participate in deployment of projects.

What are we looking for?

Saying that you should be service-minded is an understatement: we need you to be passionate about delivering great employee experience! You have a lot of patience, empathy, and drive to take care of every employee's query.

As for the skillset and experience, we are looking for:

* Experience in HR and knowledge of local labor law/HR practices in one or more countries of America.

  • 1-3 years of experience in HR.

  • Workday experience is a plus.

  • Employee centricity.

  • Great collaboration and partnership.

  • Empathic listener and excellent written and verbal communication skills.

  • Attention to details.

  • Good planning and structuring of work.

  • Solution-oriented, focusing on quality and improvements.

  • Agility and ability to work in a fast-paced and changing environment.

  • Fluency in English; Spanish is a plus.

You have been reading so far, we're glad to see you are interested. And if you want to use your skills to make a difference, we look forward to hearing from you. Apply now!

Pay Range: $55,000 - $80,000 USD*

Benefits: Full-time employees are eligible for Health Insurance, Paid Time Off, and 401k Match.

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Notice to applicants applying to positions in the United States: You must be authorized to work for any employer in the U.S.

#LI-Hybrid

#LI-PA2

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

 

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