What are the responsibilities and job description for the Collections Clerk - (Full Time) position at Madison Memorial Hospital?
Madison health is seeking to hire a meticulous Collections Clerk to collect on balances of patient accounts. The incumbent will be responsible to make contact with patients via telephone calls and letter correspondence as needed to successfully complete the collections process.
The Collections Clerk will identify accounts for transfer to the bad debt process, if previous collection efforts have been unsuccessful. A crucial role in the success of the organization, the Collections clerk represents Madison health during the collection process and requires the ability to be empathetic and firm while helping patients and their families arrange for payment of services.
- Classification: Full Time
- Schedule: Monday - Friday, 8:30am - 5:00pm; Alternate shift 9:30am-6:00pm
- Benefits Eligible
- Previous collections experience, 1 year preferred
Required Skills: Positive Attitude Exceptional interpersonal skills Ability to effectively communicate written and verbally Proven problem solving and decision making skills Ability to work as a team member and individually Competent computer skills including but not limited to Microsoft Office Proven Integrity, initiative, and respect
Benefits & Work-Life
We not only offer comprehensive benefits and work-life programs to secure your future and balance your daily needs but also provide you stellar service for managing these programs through our Benefits Department. Retirement - Securing your future- Retirement - 457(b)
- Hospital Pension Plan - 401(a)
- Health Insurance
- Dental and Vision Insurance
- Flexible Spending Account
- Life Insurance
- Supplemental Plans
- 340B Pharmacy Program
- Madisonhealth Services Discount
- Regular Part Time - 3.69 hrs per pay period
- Full Time - 6.77 hrs per pay period
- Long Term Sick - percentage of hrs worked
Work-Life Balance - Employee Assistance Program offers:
- Personal counseling (in-person and virtual)
- Life management services (child and senior care, moving, pets, home repair, disaster support, discounts, etc.)
- Senior care management
- Child care referral services
- Lifestyle coaching
- Health and wellness resources
- Legal & financial services
- Support tools for managers
- Onsite and virtual trainings
- Critical Incident Stress Management services when tragedy happen