What are the responsibilities and job description for the Experienced A Level Service Technician position at Madison Honda?
About Madison Honda
Madison Honda is a reputable automotive dealership committed to delivering exceptional service and customer satisfaction. We are currently seeking a skilled and experienced A Level Service Technician to join our team.
Job Details
- Salary: From $90,000 to $120,000 per year
- Job Type: Full Time
- Location: Madison, NJ 07940
Position Overview
As an Experienced A Level Service Technician, you will play a critical role in ensuring customer satisfaction through your technical expertise and professional work habits. You will be responsible for accurately diagnosing, maintaining, and repairing vehicles while upholding Madison Honda's high standards of service quality.
Primary Responsibilities
- Troubleshoot and resolve customer vehicle concerns using current diagnostic tools and technical resources.
- Maintain courteous and professional interaction with all customers.
- Assist as a secondary greeter in the service drive area to acknowledge arriving customers.
- Stay updated with technical publications, Service Comm, and the Asist terminal system.
- Deliver safe and high-quality vehicle service, ensuring repairs are completed correctly the first time.
- Fully address all original customer issues before offering additional services.
- Inspect vehicles for potential additional service needs based on local and factory recommendations.
- Return vehicles to customers in a clean or cleaner condition than when received.
- Participate in factory and in-house training programs to enhance skills and knowledge.
- Complete all necessary paperwork accurately and ensure proper documentation is attached to repair orders.
- Perform additional duties assigned by the Service Manager, Assistant Service Manager, or Group Leader.
- Maintain punctuality, professionalism, and appropriate uniform standards during work hours.
Working Hours
This is a full-time position. Specific work hours will be communicated during the interview process.
Equal Opportunity Employer
Madison Honda is an Equal Opportunity Employer and maintains a drug-free workplace.
Take the next step in your career with Madison Honda. Apply today!
Job Requirements:
Qualifications and Requirements
- Minimum of 5 years of experience as a Honda or Acura A Level Service Technician.
- Proven experience performing warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models.
- Track record of meeting or exceeding performance goals.
- Excellent communication skills and a professional appearance.
- High-energy personality with a positive attitude and strong work ethic.
- Superior customer service skills and the ability to exercise good judgment.
- Ability to read, comprehend, and follow detailed instructions.
- Valid state driver’s license with a good driving record.
- High school diploma or equivalent required.
- Technical aptitude evidenced by ASE certification.
- Technical or trade school degree preferred.
WHAT WE OFFER:
- Tremendous product & inventory
- Ongoing company-wide training
- Strong company reputation
- Growth opportunities
- Professional, enthusiastic & supportive working environment
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug-free workplace.
We Would Really Like To Hear From You!
#: 20260414084330
Salary : $90,000 - $120,000