What are the responsibilities and job description for the Part-time Dock Hand - Panama City, FL - Watsons Landing position at Madison Capital Group Holdings LLC?
Dock Hand
Location: Panama City Beach, FL
Employment Type: Part Time
BlueGate Boat and RV Storagean industry leader in marina, boat, and RV storageis thrilled to announce an exciting opportunity for a dynamic Part-time Dock Hand to join our growing team.
At BlueGate, we specialize in acquiring, developing, and operating one-of-a-kind marinas, RV resorts, and entertainment destinations across the U.S. Our rapid growth is fueled by our commitment to excellence, innovation, and exceptional customer experiences. If youre a seasoned operations professional looking to expand your expertise in the marine and hospitality industry, this is your chance to be part of our next chapter.
Position Overview
The Part-time Dock Hand acts as a key partner to the General Manager, driving operational success throughout the marina. This role requires a hands-on leader with strong business insight, excellent customer service skills, and genuine passion for the marine industry.
Youll oversee seasonal staff, maintain top-quality facilities, and ensure a seamless customer journeyall while fostering a positive, high-performing culture.
Key Responsibilities
Operational Leadership:
- Support daily operations including dock management, boat rentals, fuel services, and retail activities.
Staff Management:
- Recruit, train, and supervise team members.
- Build a strong culture of teamwork, service excellence, and development.
Customer Experience:
- Deliver exceptional service and resolve customer issues.
- Build lasting relationships with guests, vendors, and the local community.
Facility Maintenance:
- Oversee docks, equipment, buildings, and grounds.
- Coordinate repairs, upgrades, and regulatory compliance.
Regulatory Compliance:
- Maintain adherence to federal, state, and local regulations including USCG and environmental standards.
Community Engagement:
- Represent the marina in community events, industry groups, and tourism initiatives.
Safety & Security:
- Enforce safety protocols and protect marina assets.
Key Technical Tasks
- Safely move boats using tractors and operate various boat types.
- Maintain fuel dock safety procedures and complete inventory logs.
- Assist with vessel docking and provide high-level customer assistance.
- Maintain docks, equipment, and common areas.
- Operate small equipment and perform boat cleaning/inspection.
- Participate in facility opening/closing and upkeep.
- Support events, boat shows, and promotional activities.
- Follow all hurricane, fire, first-aid, and spill response plans.
Qualifications
- 5 years in marina operations, hospitality, or related field.
- 3 years in a leadership role (marine/boating experience highly preferred).
- Bachelors degree in business, hospitality, or marine operations preferred.
- Proficient with Word, Excel, Teams, and marina management software.
- Must be able to swim, lift 50 lbs., and work safely around water.
- Valid drivers license required.
- Must pass pre-employment background check and drug screening.