Part-time Dock Hand - Panama City, FL - Watsons Landing

Dock Hand

Location: Panama City Beach, FL
Employment Type: Part Time

BlueGate Boat and RV Storage—an industry leader in marina, boat, and RV storage—is thrilled to announce an exciting opportunity for a dynamic Part-time Dock Hand to join our growing team.

At BlueGate, we specialize in acquiring, developing, and operating one-of-a-kind marinas, RV resorts, and entertainment destinations across the U.S. Our rapid growth is fueled by our commitment to excellence, innovation, and exceptional customer experiences. If you’re a seasoned operations professional looking to expand your expertise in the marine and hospitality industry, this is your chance to be part of our next chapter.

Position Overview

The Part-time Dock Hand acts as a key partner to the General Manager, driving operational success throughout the marina. This role requires a hands-on leader with strong business insight, excellent customer service skills, and genuine passion for the marine industry.

You’ll oversee seasonal staff, maintain top-quality facilities, and ensure a seamless customer journey—all while fostering a positive, high-performing culture.

Key Responsibilities

Operational Leadership:

• Support daily operations including dock management, boat rentals, fuel services, and retail activities.

Staff Management:

• Recruit, train, and supervise team members.
• Build a strong culture of teamwork, service excellence, and development.

Customer Experience:

• Deliver exceptional service and resolve customer issues.
• Build lasting relationships with guests, vendors, and the local community.

Facility Maintenance:

• Oversee docks, equipment, buildings, and grounds.
• Coordinate repairs, upgrades, and regulatory compliance.

Regulatory Compliance:

• Maintain adherence to federal, state, and local regulations including USCG and environmental standards.

Community Engagement:

• Represent the marina in community events, industry groups, and tourism initiatives.

Safety & Security:

• Enforce safety protocols and protect marina assets.

Key Technical Tasks

• Safely move boats using tractors and operate various boat types.
• Maintain fuel dock safety procedures and complete inventory logs.
• Assist with vessel docking and provide high-level customer assistance.
• Maintain docks, equipment, and common areas.
• Operate small equipment and perform boat cleaning/inspection.
• Participate in facility opening/closing and upkeep.
• Support events, boat shows, and promotional activities.
• Follow all hurricane, fire, first-aid, and spill response plans.

Qualifications

• 5 years in marina operations, hospitality, or related field.
• 3 years in a leadership role (marine/boating experience highly preferred).
• Bachelor’s degree in business, hospitality, or marine operations preferred.
• Proficient with Word, Excel, Teams, and marina management software.
• Must be able to swim, lift 50 lbs., and work safely around water.
• Valid driver’s license required.
• Must pass pre-employment background check and drug screening.