What are the responsibilities and job description for the Server position at Mad Mex?
Working in our award-winning restaurants offers you a great job and competitive earnings, plus the following benefits:
- 25% Employee Discount: 25% off the entire check for you and a guest at ANY big Burrito Restaurant Group location; 50% days offered at every location on varying days.
- Paid Time Off for eligible employees
- Health Insurance: Medical, Vision and Dental benefits are available to full-time employees as well as the option to enroll in Aflac supplemental insurance.
- Holiday Closures: All restaurants are closed on Thanksgiving Day, Christmas Eve, and Christmas Day (with possible additional holiday closures).
- 50% Off Shift Meal (yum!)
- 401(k) Retirement Plan with Employer Match
- Discounted Pet Insurance
Our servers are passionate about great food, drinks, and delivering an unforgettable hospitality experience.
- Servers welcome and greet guests as they arrive, take food and beverage orders, and deliver those items from the kitchen and bar to guests in a timely manner.
- Servers monitor and observe guests’ dining experience to ensure satisfaction and respond promptly to any requests.
- Servers have a friendly and professional demeanor, attention to detail, and the ability to multitask.
- Servers provide high-quality service that will help us maintain and attract customers.
Required skills and qualifications to be a Server with Mad Mex Erie:
- Must be at least 18 years old
- Able to communicate clearly and effectively with others
- Exceptional customer service skills
- Knowledge of dining room and service procedures and functions
- Basic math skills and the ability to handle money and operate a point-of-sale system
Physical requirements for Server with Mad Mex Erie:
- Able to work in a standing position for long periods of time (up to 9 hours)
- Able to reach, bend, stoop and lift up to 25 pounds
While specific scheduling needs may vary, in general applicants are expected to have availability to work a mix of both weekdays and weekends as well as a mix of daytime and closing (night) shift availability.
Mad Mex is more than burritos and guacamole (although we love both!). It’s a fun, casual place with legendary customer service and our take on what we call “funky fresh Cal-Mex” – which means serving the freshest food with the biggest flavors.