Inside Sales Representative I (Roll Label)

Position Summary

To efficiently and effectively exceed sales volume and profit objectives in telephone sales coverage of Roll Label products through executing the sales plan as directed from the Sales Manager.

Key Responsibilities

• Defines account specific sales strategies and call objectives with the Sales Manager.
• This is an Inside Sales Position based in Stow, OH. Once trained, this position will utilize a hybrid office model – MWF Stow office, T/H home office.
• Utilizes Professional Selling Skills focused on delivering strategic gains in sales relationships.
• Completes an assigned number of proactive calls in prospecting new accounts.
• Works with Marketing, Supply Chain and Customer Service for pricing and availability needs.
• Achieves sales volume expectations for their respective territories by working with existing customers and pro-actively searching out new business opportunities at current customers and prospective customers.
• Documents and updates all information in the CRM database to keep strategy of account updated.
• Establishes and develops rapport and professional customer/OEM relationships while also identifying and establishing relationships with key decision maker(s).
• Troubleshoot product problems and quality issues. Utilize Technical Service as needed.
• Represents Mactac in a professional manner as a preferred supplier of pressure-sensitive materials and promote products for intended end uses primarily via the telephone.
• Identifies and monitors customers' purchase potential and business direction. Prepares an annual sales plan for territory.
• Maintains expert knowledge of how assigned Mactac products are used and displays the ability to troubleshoot minor customer problems independently.
• Participates in trade shows and sales meetings.
• Prepares assigned reports accurately and on time.
• Works with the Management Team to develop profitable effective corporate contracts.
• Communicates product and pricing changes to assigned accounts in a timely manner.
• Organizes, coordinates, and conducts customer sales presentations via TEAMS.
• Communicates competitive developments in their account base regarding marketing strategies, pricing structures or product performance and communicates intelligence to management.
• Assists management in the preparation of sales forecasts. Reports account changes in a timely manner as part of the Business Plan.

Scope:

• Decision Impact: Division
• Department Responsibility: Roll Label (1)
• Budgetary (P&L) Responsibility: No
• Direct Reports: No
• Indirect Reports: No
• Physical Requirements: If Applicable / Office Environment
• Management Responsibilities Level: Individual Contributor
• Reports to: Sales Manager
• Location: this position is based at Mactac Stow OH headquarters.
• Travel: Primarily in the office. There are occasional visits to tradeshows and customers.

Selection Criteria:

• Education & Experience:
  • Bachelor's degree in Business, Marketing or Communications with 2 years of business to business sales preferred but not required.
  • Previous experience in customer service, account management, inside/outside sales or product support also preferred but not required.
  • Must be highly motivated with the ability to work independently while functioning within a team environment.
  • Effective communication skills to facilitate conversations with people of various backgrounds. This includes a strong ability to influence others while maintaining a positive interaction.
  • Experience utilizing software programs like CRM, Microsoft Dynamics, Salesforce or ACT.
  • Familiarity with Pressure Sensitive industry terminology and manufacturing procedures preferred but not required.
  • Strong administrative/organization skills.
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• Other:
  • Legal authorization to work in the US is required. 
  • Relocation Eligible: Ineligible for Relocation

What You'll Love About Us:

• Learning & Development: Tuition assistance available along with an internal training budget. Get with a hands-on company, in a fast-paced environment where you can have the runway to make change.
• Rest & Relaxation: 10 paid holidays off per year on top of a generous vacation policy.
• Great company culture: Work for a company that genuinely values work/life balance. We also have a give back mentality with participation in a variety of community activities & events.
• Health Benefits: Medical with HSA options, Dental, and Vision starting day one for you and your family.
• Prepare for the Future: Competitive 401(k) with company match.

Disclaimers:

• The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
• It is the policy of Mactac that all employees are employed at the will of Mactac for an indefinite period and are subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time and for any reason.
• Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.