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Shipping, Receiving, and Delivery Clerk – Ballard - Customer Service

Mackay Communications, Inc.
Seattle, WA Full Time
POSTED ON 11/1/2026
AVAILABLE BEFORE 11/29/2026
Shipping, Receiving, and Delivery Clerk – Ballard

Mackay Marine is a global marine electronics service company with more than 500 employees spread across 60 service depots in twenty-two (22) countries including the Americas, Europe, Asia, and Africa. Mackay offers competitive salaries, overtime, discretionary bonus, paid time off, affordable medical-dental-vision-life and disability insurance, 401K with employer match and company paid pension plan.

Mackay is currently seeking an experienced Shipping/Receiving and Delivery Clerk with the skills and qualifications listed below for our location in Seattle, WA.

Shipping/Receiving And Delivery Clerk Job Summary

The Shipping/Receiving and Delivery Clerk is responsible for driving a company vehicle to pick up and deliver products when needed, loading and unloading goods, professionally picking, packing, and providing the necessary documentation to ship goods domestically and internationally. Other responsibilities include, but are not limited to, performing depot-to-depot transfers, applying freight costs to customer invoices, handling RMAs, and maintaining accurate records on the movement of all inventory items.

General Responsibilities

  • Follow Mackay’s policies and procedures at all times.
  • When needed, use the company van to make special deliveries or pickups locally.
  • Maintaining fleet vehicles.
  • Safely load and unload shipments using forklifts or pallet jacks.
  • Perform fleet maintenance.
  • Professionally and safely pick, pack, and coordinate out/inbound shipments.
  • Use of online shipping programs – UPS, DHL, Federal Express
  • Ensures 100% on-time deliveries – does not leave until all outgoing shipments are collected by the carrier.
  • Completes required paperwork for international shipments such as detailed packing lists, Certificates of Origin, airway bills, and proper use of Commercial Invoice(s), etc.
  • Audit outgoing shipments and materials delivered daily, updates internal logs, and files any paperwork.
  • Ensures accuracy of orders received; validates quantity, verifies part numbers, and serial numbers against shipping documents and company purchase order.
  • Keep accurate control of materials used, track freight costs, and apply it to customer invoices.
  • Daily control of ‘Kits’ checked out to and turned back in from technicians. Record parts used from service kits, restock parts returned, and maintain inventory levels in accordance with department policy.
  • Request RMAs from vendors for returns, warranty claims, and/or exchange parts.
  • Assist with cycle counts and annual physical inventory.
  • Maintain warehouse cleanliness and assist with depot facility maintenance.
  • Other duties as assigned.

Shipping/Receiving And Delivery Clerk Qualifications

  • Completion of High School coupled with skills, training, and experience.
  • Forklift certification preferred.
  • 3 years of shipping and receiving experience.
  • 1 years delivery experience.
  • Knowledge and proper use of commercial invoices for overseas shipments.
  • Strong proficiency with MS Office, Word, Excel, and online shipping software such as UPS, FEDEX, and DHL.
  • Knowledge of proper packaging methods and ability to interpret visual aids used to convey specific packaging requirements.
  • Strong communication, organizational, and time-management skills.
  • Ability to work in a fast-paced environment and meet established deadlines.
  • Good interpersonal skills and experience dealing with vendors, customers, and employees of Mackay.
  • Works well independently and with moderate supervision.
  • Physically able to lift and move items up to 70 pounds.
  • Valid driver’s license and good drivers record.

Working Conditions

  • Will work in office and non-A/C warehouse.
  • Regularly required to sit, stand, bend, reach and move about the facility.

Candidates must be legally authorized to work in the U.S. and pass a thorough background check.

Salary.com Estimation for Shipping, Receiving, and Delivery Clerk – Ballard - Customer Service in Seattle, WA
$45,142 to $54,648
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