What are the responsibilities and job description for the Industrial Sales Representative position at Machine and Fab?
Industrial Sales RepresentativeCNC Machining, Fabrication & Field Services
Company: Piedmont Precision Machine Co. Inc.
Position Type: Full-time
Location: Danville, Virginia, with regional travel and remote prospecting
Compensation: Base salary plus commission or performance incentives, based on experience
Position Overview
Piedmont Precision Machine Co. Inc. is seeking an experienced, driven Industrial Sales Representative to develop new business and expand relationships with manufacturing plants, OEMs, maintenance contractors, engineering firms, distributors, and other industrial customers.
This is not a traditional retail or inside-sales position. The right candidate will understand how industrial customers purchase machining, fabrication, repair, and field-service work. The primary goal of this position is to identify opportunities, build relationships with decision-makers, generate qualified RFQs, follow quotes through the sales process, and help convert new accounts into long-term customers.
The successful candidate does not need to be a machinist, but must be comfortable discussing technical projects, reading customer requirements, asking the right questions, and working closely with estimators, machinists, shop leadership, and field-service personnel.
About Piedmont Precision Machine Co. Inc.
Piedmont Precision Machine Co. Inc. has approximately 50 years of experience supporting industrial and manufacturing customers with machining, fabrication, production components, equipment repair, and onsite services.
Our capabilities include:
- CNC milling and turning
- Large-capacity CNC turning
- Live-tool machining
- Manual and large-capacity machining
- Replacement and production conveyor rollers
- Waterjet cutting
- Welding and fabrication
- Equipment and machine-part repair
- Post-heat-treatment machining and repair
- Line boring and onsite machining
- Machine installation and setting
- Millwright and industrial maintenance support
- Piping and related field services
- Emergency and breakdown-support projects
- Short-run, prototype, repair, and production work
Our equipment includes vertical and horizontal CNC machining centers, CNC lathes with live tooling, large-capacity turning equipment, manual machining equipment, and supporting fabrication and inspection capabilities.
Primary Responsibilities
- Identify manufacturers, OEMs, industrial facilities, contractors, and other organizations that purchase machining, fabrication, rollers, repair, or field services.
- Build relationships with maintenance managers, plant managers, engineers, purchasing managers, sourcing specialists, project managers, and operations leaders.
- Generate qualified RFQs for the shop and field-service teams.
- Conduct outbound prospecting through telephone calls, email, LinkedIn, vendor portals, industry directories, and professional networking.
- Visit customer facilities when needed to understand equipment, parts, production challenges, and upcoming projects.
- Ask technical discovery questions and collect drawings, specifications, material requirements, quantities, deadlines, inspection requirements, and delivery expectations.
- Coordinate with estimating and operations personnel to ensure RFQs contain enough information to prepare accurate quotes.
- Follow up on open quotes and identify the reasons jobs are won, lost, delayed, or placed on hold.
- Develop relationships with other machine shops that need overflow machining, large-capacity turning, field machining, or specialized support.
- Complete approved-vendor applications and maintain communication with customer procurement departments.
- Develop recurring accounts for replacement rollers, wear parts, repair components, maintenance machining, and production work.
- Reconnect with dormant customers and past accounts.
- Maintain complete and accurate records in the company CRM.
- Create weekly reports showing activity, opportunities, RFQs, quotes, wins, losses, and next steps.
- Work with management to develop account strategies, territory plans, and targeted sales campaigns.
- Represent Piedmont professionally at customer meetings, plant visits, networking events, and industry functions.
Target Customers
The Industrial Sales Representative may pursue opportunities with:
- Manufacturing plants
- Food and beverage facilities
- Distribution and fulfillment centers
- Conveyor and material-handling companies
- Packaging operations
- Automotive and heavy-equipment suppliers
- Energy and utility companies
- Paper, textile, plastics, chemical, and process facilities
- Mining, aggregate, and bulk-material operations
- Engineering and maintenance contractors
- Machine builders and automation companies
- OEM purchasing and sourcing departments
- Industrial maintenance and facility-management companies
- Other machine shops needing overflow capacity
- Government and defense-related buyers, when applicable
Expected Sales Activities
The representative should be prepared to meet measurable weekly expectations such as:
- 75–125 targeted outbound contacts
- 15 meaningful conversations with qualified prospects
- Five discovery calls or customer meetings
- Two plant visits or video meetings
- Three or more qualified RFQs
- Ten active quote follow-ups
- Twenty dormant-account or past-customer contacts
- Two approved-vendor applications
- Consistent CRM updates
- Weekly review of industrial marketplaces, vendor portals, and bid opportunities
These targets may be adjusted based on territory, experience, account quality, and sales-cycle length.
Qualified RFQ Standard
A qualified RFQ should include as much of the following information as possible:
- Customer name and contact information
- Part drawings, sketches, photographs, or samples
- Material type
- Quantity
- Required completion date
- Dimensions and tolerances
- Inspection and documentation requirements
- Heat treatment, coating, or finishing requirements
- Delivery or freight requirements
- Customer budget or purchasing expectations, when available
- Decision process and expected award date
- Competing solution or current supplier information, when appropriate
The goal is not simply to send names to the shop. The goal is to create real opportunities that Piedmont can evaluate, quote, and win.
Preferred Qualifications
- Previous industrial, manufacturing, machining, fabrication, maintenance, equipment, automation, or technical sales experience
- Experience selling to manufacturers, maintenance departments, OEMs, contractors, or industrial procurement teams
- Understanding of machining, mechanical equipment, fabrication, conveyors, rollers, plant maintenance, or industrial repair
- Ability to understand drawings, specifications, tolerances, materials, and production requirements
- Strong telephone, email, presentation, and relationship-building skills
- Comfortable prospecting and developing business from cold accounts
- Organized and disciplined with follow-up
- Experience using a CRM or sales-tracking system
- Ability to travel regionally for customer meetings and facility visits
- Valid driver’s license and dependable transportation
- Strong professional judgment and the ability to protect confidential customer information
Helpful Experience
Experience in any of the following would be especially valuable:
- CNC machining
- Industrial maintenance
- Millwright services
- Conveyor systems
- Replacement or production rollers
- Welding and fabrication
- Equipment rebuilding
- Field machining or line boring
- Manufacturing engineering
- Maintenance, repair, and operations sales
- OEM or contract-manufacturing sales
- Vendor-registration and procurement systems
- Government or defense-related contracting
Characteristics of the Right Candidate
The right person will be:
- Persistent without being overly aggressive
- Comfortable speaking with both executives and maintenance personnel
- Curious about how equipment and manufacturing processes work
- Able to listen carefully before proposing a solution
- Focused on qualified opportunities rather than meaningless activity
- Reliable with documentation and follow-up
- Honest about capabilities, lead times, and customer expectations
- Motivated by building long-term accounts, not only one-time orders
- Willing to learn Piedmont’s equipment, capabilities, and ideal job profile
Compensation
Compensation may include:
- Competitive base salary
- Commission on new business
- Performance incentives for qualified RFQs, new approved accounts, gross profit, and customer retention
- Mileage or approved travel reimbursement
- Company-provided sales and marketing tools
- Opportunity for increased responsibility as the sales program grows
The final compensation structure will depend on the candidate’s industrial experience, customer relationships, and demonstrated ability to generate profitable business.
First 90 Days
During the first 90 days, the selected candidate will be expected to:
- Learn Piedmont’s equipment, services, capacity, and ideal job profile
- Meet with shop, estimating, quality, and field-service personnel
- Review existing and dormant customer accounts
- Build an initial targeted-account list
- Begin structured outbound prospecting
- Develop relationships with regional manufacturers and industrial contractors
- Complete vendor-registration opportunities
- Generate qualified RFQs
- Establish a consistent quote-follow-up process
- Maintain accurate CRM records and weekly activity reports
How to Apply
Candidates should submit a résumé and a brief description of their experience selling industrial, manufacturing, machining, fabrication, maintenance, or technical services.
Applicants should also describe:
- The types of industrial customers they have worked with
- Their experience generating new accounts
- Their approach to prospecting and follow-up
- Any existing relationships within manufacturing or industrial markets
- Their familiarity with machining, fabrication, maintenance, or equipment repair
Piedmont Precision Machine Co. Inc. is an equal-opportunity employer. Employment decisions are based on qualifications, experience, performance, and the needs of the business.
Pay: $31,056.00 - $77,546.00 per year
Benefits:
- Company car
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $31,056 - $77,546