What are the responsibilities and job description for the Dental Practice Administrator position at Mace Dental?
We are looking for a highly professional, dependable Practice Administrator who will work alongside our office manager to act as the liaison between patients and our doctors. You’ll ensure exceptional customer service and lift administrative tasks off the dentist’s shoulders. You will oversee a team of schedulers. Thus, managerial and human resource skills are a must. You need to be well-organized with great attention to detail. You should be able to follow instructions and respect dental office regulations. Familiarity with the dental field is a huge asset to this position. Dental assistants or hygienists are welcome to apply. Salary will be based on experience and credentialing.
Responsibilities
- Direct daily administrative and clinical operations to ensure smooth patient flow and experience
- Oversee the patient schedule
- Assist with patient accounts (explain benefits, communicate insurance concerns, manage insurance disputes)
- Research insurance to help better serve our patients
- Verify the patient’s insurance benefits
- Enter data using dental practice management software (Eaglesoft by Patterson)
- Excel in insurance billing and accounts receivable
- Collect payments
- Process insurance payments and refunds
- Monitor weekly, monthly and quarterly reports to confirm payment from clients and insurance companies
- Collaborate with leadership to set strategic goals and manage growth.
- Promote and monitor a culture of patient safety, quality, and satisfaction.
Skills
- Proven experience as a receptionist, insurance/treatment coordinator, and/or office manager
- Demonstrated management experience in a medical or dental practice setting
- Experience with accounts receivable
- Desire to make this position a career
- Good computer skills
- Excellent communication and people skills
- Attention to detail
- Well-organized and reliable
- Previous dental/medical office experience (preferred)
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Work Location: In person
Salary : $20
