What are the responsibilities and job description for the Cashier/Customer Service position at Macadoodles South Springfield?
Overview
Join our dynamic retail team as a Customer Service Associate / Cashier, where your enthusiasm and dedication will create positive shopping experiences for our customers. In this lively role, you’ll be the friendly face that greets shoppers, assists with product inquiries, and ensures smooth checkout processes. Your energy and excellent communication skills will help foster a welcoming environment, making every customer feel valued and appreciated. Whether managing transactions or providing product demos, your proactive approach will drive sales and enhance store operations.
Duties
- Greet customers warmly and provide exceptional service throughout their shopping journey
- Operate POS (Point of Sale) systems efficiently to process transactions accurately and swiftly
- Handle cash, credit, and mobile payments with precision, ensuring proper cash handling procedures are followed
- Assist customers with product information, including conducting product demos when applicable
- Upsell related products to maximize sales opportunities while maintaining a helpful attitude
- Maintain merchandising standards by stocking shelves, organizing displays, and ensuring products are well-presented
- Support inventory management through regular stock checks and assisting with inventory replenishment
- Provide friendly phone etiquette when answering inquiries or assisting customers remotely
- Promote store promotions and new products to boost sales and customer engagement
- Supervise or assist in supervising team members during shifts to ensure smooth store operations (if applicable)
- Demonstrate strong retail math skills for accurate cash register balancing and transaction reconciliation
- Engage in basic math calculations for pricing, discounts, and change-making with confidence
Qualifications
- Previous experience in retail sales or grocery store environments is preferred but not required; enthusiasm is key!
- Familiarity with POS systems and cash handling procedures is a plus
- Strong communication skills in English; bilingual abilities are highly valued to serve diverse customer bases
- Proven ability to deliver excellent customer service with a friendly, professional demeanor
- Experience in supervising or leading team members is advantageous but not mandatory
- Ability to perform basic math quickly and accurately for cashiering tasks and sales transactions
- Knowledge of merchandising, stocking, and product demos enhances your effectiveness in the role
- Excellent phone etiquette for handling customer inquiries professionally over the phone or in person
Join us to be part of a vibrant team dedicated to delivering outstanding service while growing your retail expertise. We’re committed to supporting your development through ongoing training opportunities that sharpen your skills in sales, customer engagement, and store operations. If you’re energetic, detail-oriented, and passionate about creating positive shopping experiences, we want to hear from you!
Job Types: Full-time, Part-time, Seasonal
Pay: $15.00 - $15.25 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $15 - $15