Contractor Sales & Rentals Manager

Job Overview

The Contractor Sales and Rental Manager is responsible for overseeing all aspects of contractor sales and rental operations within the hardware store. This role involves working directly with large supply vendors to research and secure competitive pricing for bulk purchases of materials and equipment. The manager develops and maintains strong relationships with contractor clients, ensures the smooth operation of the rental department, and provides expert product knowledge and service to professional customers. The position requires a solid understanding of building materials, construction tools, rental equipment, and vendor sourcing strategies.

DUTIES:

CONTRACTOR SALES:

• Develop and maintain business relationships with contractor and commercial accounts.
• Provide product recommendations, technical advice, and pricing estimates for contractor jobs and bulk orders.
• Prepare quotes, proposals, and bids for contractor projects.
• Coordinate order fulfillment, special orders, and large deliveries with internal teams.
• Monitor sales trends and identify opportunities to grow contractor accounts and increase revenue.
• Research and compare pricing for bulk purchases to ensure competitive contractor pricing.
• Identify, evaluate, and engage with new vendors or suppliers to expand product availability and reduce procurement costs.
• Maintain account records and ensure timely follow-up on open quotes and projects.

RENTAL OPERATIONS:

• Oversee the day-to-day operations of the rental department, including scheduling, inventory, and customer service.
• Ensure all rental equipment is clean, functional, safe, and ready for use.
• Coordinating with service techs and warehouse team to ensure equipment is maintained and mobilized on time.
• Create and enforce rental agreements, manage rental records, and inspect equipment upon return.
• Track rental utilization rates, damages, and losses, and report accordingly.

RESPONSIBILITIES AS ASSIGNED:

• Promote high standards of customer service and product knowledge within the team.
• Assist walk-in customers with purchases, product inquiries, and service needs as required.
• Operate the POS (Point of Sale) system to process sales, returns, and special orders.
• Support overall store operations and customer service during peak hours or staff shortages.
• Work cross-functionally with purchasing, receiving, delivery, and accounting departments to ensure seamless operations.
• Support store leadership in planning, inventory management, and customer service initiatives.

KNOWLEDGE & SKILLS:

• Minimum 5 years of experience in contractor sales, tool/equipment rental, or related hardware/building materials roles.
• Strong knowledge of construction products, tools, and jobsite equipment.
• Demonstrated experience in account management, sales negotiation, and customer relationship building.
• Familiarity with rental software, POS systems, and inventory management tools.
• Excellent verbal and written communication skills.
• Strong organizational and problem-solving abilities.

EDUCATION & CERTIFICATIONS

• High school diploma or GED required.
• Associate’s or Bachelor’s degree in Business, Construction Management, or related field preferred.
• Valid driver’s license required; ability to operate store vehicles or forklifts is a plus.

WORKING CONDITIONS

• Combination of retail store environment, rental yard, and occasional customer site visits.
• May require lifting up to 50 lbs., operating light equipment, and standing for extended periods.
• Occasional evening or weekend hours based on store or customer needs.
• Join us as a Contractor Sales & Rentals Manager to energize our growth trajectory! Bring your leadership talent, technical expertise, and passion for customer success to make an immediate impact in our vibrant organization. We value innovation, teamwork, and dedication—if you’re ready to lead with purpose and drive results in a fast-moving environment, we want to hear from you!

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Life insurance
• Paid time off

Work Location: In person

Salary : $60,000 - $70,000