What are the responsibilities and job description for the Quality Control Manager position at Mac Machine?
KEY RESPONSIBILITIES
- Lead and supervise the inspection team in a fast-paced precision CNC machining environment, managing day-to-day operations including in-process, final, and receiving inspections.
- Oversee and maintain the Quality Management System (QMS) for compliance with AS9100 and NADCAP standards, including developing and updating procedures, work instructions, and quality documentation.
- Drive Advanced Product Quality Planning (APQP) activities for new product introductions, engineering changes, and first article inspections (FAI/AS9102).
- Facilitate Material Review Board (MRB) processes, including review and disposition of non-conforming products.
- Act as the primary point of contact for customer and regulatory audits, leading preparations, responses, and follow-up actions.
- Lead root cause investigations and corrective/preventive actions using tools such as 8D, 5-Why, Fishbone, and other problem-solving methodologies to resolve internal, supplier, and customer issues.
- Collaborate with Manufacturing, Engineering, and Purchasing to identify critical features, develop inspection methodologies, manage supplier quality, and implement process controls.
- Track, analyze, and improve key quality metrics (e.g., scrap, rework, customer complaints, PPM, on-time delivery) through data-driven reporting and continuous improvement initiatives.
- Implement and manage Statistical Process Control (SPC) programs to monitor process capability and stability.
- Promote employee engagement through training, development, performance management, and delegation within the quality team.
- Support cross-functional teams in value engineering, risk management (FMEA), and process validation to enhance quality and efficiency.
QUALIFICATIONS & REQUIREMENTS
- 5 years of management experience in a quality assurance/quality control role within a precision manufacturing environment (CNC machining strongly preferred; aerospace industry experience a plus).
- Experience with troubleshooting and ability to program Zeiss CMM machines is preferred but not required.
- Strong knowledge of AS9100 and NADCAP requirements, with experience maintaining QMS compliance and leading audits.
- Proficiency in reading and interpreting complex blueprints, customer specifications, and Geometrical Dimensioning and Tolerancing (GD&T).
- Hands-on experience with inspection tools and equipment, including CMM (Zeiss preferred), micrometers, comparators, and programming.
- Expertise in quality tools and methodologies, including Lean Manufacturing, Six Sigma, Kaizen, 5S, FMEA, SPC, root cause analysis (8D, 5-Why, etc.), and APQP.
- Analytical skills with high attention to detail and proficiency in data analysis Microsoft Excel required. ERP/MRP systems such as Global Shop a plus.
- Demonstrated ability to lead teams, collaborate cross-functionally, and drive decisions in a fast-paced environment.
- Self-motivated with a track record of improving quality metrics and managing multiple priorities.
- Bachelor’s degree in Mechanical Engineering, Quality Assurance, or a related field preferred.
- Certifications such as ASQ CQE, Six Sigma Green/Black Belt, or AS9100 Lead Auditor a plus.
Salary : $95,000 - $105,000