What are the responsibilities and job description for the Auto Dealership Body Shop Director position at Mac Haik Ford DeSoto?
At Mac Haik Ford DeSoto, we take the full-service experience to a whole new level - and that goes beyond just shopping for a new or used vehicle.The team at Mac Haik Ford is so proud to be an active member of a thriving, warm, and vibrant community full of adventurous and driven people.
We are looking for an experienced Automotive Body Shop Manager to join its leadership team and manage the day-to-day operations of the facility, its employees and customer relations. We take pride in providing a high quality of service to our customers and developing our team members to their full potential. If this sounds like the right fit for you, then come join us!
Overview:
- Responsibilities include coaching employees, overseeing the completion of all repairs, achieving monthly & annual financial targets, driving store revenues and CSI/NPS improvements
- Manage the day-to-day operations of the facility, its employees and customer relations
- Maintain and enhance insurance company relationships
- Achieve annual/monthly sales and financial performance targets
- Review work orders, assign tasks to employees and verify the quality of work performed
- Market to other business to generate additional revenue opportunities
- Conduct effective store meetings to train and keep employees informed of upcoming events and goals
- Resolve all customer-related and employee complaints
- Recruit, interview and hire new employees to ensure adequate staffing
- Oversee the training, development, corrective action and termination of all employees
- Ensure all safety/OSHA policies and procedures are followed in compliance with federal, state, and local regulations and posted
Experience:
- 5 years of prior management experience in a body shop / collision facility required
- Prior collision center, production management and estimating experience required
- Effective leadership, customer service and delegation skills required
- Ability to be analytical, problem solve and multi-task
- Excellent oral and written communication skills
- Working knowledge of Microsoft Office (Word, Excel)
Qualifications:
- Effective communicator
- Must be team orientated
- Strong attention to detail
- Must be able to operate in a fast paced environment
- Be at least eighteen years of age
- Be able to pass pre-employment screens (background and drug test)
- Valid drivers license and insurable
- Must have a minimum of 5-7 years of relevant work experience
- Minimum High School Diploma or GED required
Comprehensive Benefits:
- Medical, dental & vision
- 401(k) with match
- Basic & Supplemental Life Insurance
- Pre-paid Legal
- Flexible Spending Accounts
- Accident, Critical Illness & Hospital Indemnity
- Up to 3 weeks PTO
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: $140,000.00 - $180,000.00 per year
Experience:
- Body Shop manager / director: 5 years (Required)
Language:
- English & Spanish (Required)
Ability to Commute:
- DeSoto, TX 75115 (Required)
Work Location: In person
Salary : $140,000 - $180,000