What are the responsibilities and job description for the Founding General Manager - Ma's Italian Restaurant position at MA's Italian Deli and Pizzaria?
Ma's isn't just another pizza restaurant.
We're building a place where families gather, memories are made, and traditions begin. Inspired by old-school Italian-American restaurants from New York, Ma's combines incredible pizza, homemade recipes, warm hospitality, and a one-of-a-kind atmosphere centered around family.
One of the signature spaces inside the restaurant will be The Family Room, where our walls will be filled with family photographs from our guests and community. Our vision is simple:
Great Food. Great Family. Great Memories.
This isn't just another restaurant opening.
We're building what we believe will become a Mount Pleasant landmark.
The OpportunityWe're searching nationwide for an experienced hospitality leader to become the Founding General Manager of Ma's.
This is a rare opportunity to build a restaurant from the ground up—not inherit someone else's operation.
You'll have the opportunity to help create the culture, hire the team, establish the systems, and lead a restaurant that people will remember for generations.
For the right person, this role has the potential to grow into Director of Operations as Ma's expands to future locations.
What You'll Do- Build and lead an exceptional team
- Hire, train, and develop all restaurant staff
- Create a culture centered around hospitality and family
- Deliver an unforgettable guest experience every day
- Manage all daily restaurant operations
- Control food costs and labor costs
- Oversee inventory and ordering
- Develop schedules and staffing plans
- Maintain the highest standards of cleanliness and organization
- Drive profitability while never sacrificing quality
- Build relationships within the local community
- Help establish Ma's as the best pizza restaurant in North Carolina
- Has 5 years of restaurant leadership experience
- Has successfully managed high-volume restaurants
- Is an exceptional leader and mentor
- Loves developing people
- Understands food cost, labor management, and P&L
- Leads by example
- Believes hospitality is more important than simply serving food
- Thrives in fast-paced environments
- Takes ownership and accountability
- Wants to build something lasting—not simply manage another restaurant
- Competitive Salary ($90,000–$110,000 based on experience)
- Performance Bonus
- Relocation Assistance Available
- Paid Vacation
- Growth Opportunity into Multi-Unit Leadership
- Opportunity to help build a brand from the very beginning
Because this is bigger than pizza.
We're creating a restaurant where grandparents bring grandchildren, Little League teams celebrate victories, families gather after church, birthdays are celebrated, and lifelong memories are made.
We want every guest to feel like they just walked into Grandma's house for Sunday dinner.
If that excites you, we want to meet you.
Final StatementThis is not a job for someone looking to punch a clock.
This is for someone who wants to build a legacy.
If you're passionate about hospitality, leadership, and creating something truly special, we'd love to hear your story.
Apply today and help us build the next great family restaurant.
Salary : $90,000 - $110,000