Mail Processor

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Mail Processor to join our team. This position will report to our agency located in Hunt Valley, MD. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities:

• Inbox Management: Monitor and respond to emails in the shared business center inbox, ensuring timely and professional communication.

• Document Handling: Print guides, prepare outbound mail, and manage other document-related requests.

• Phone Support: Answer incoming calls and direct inquiries appropriately.

• Administrative Support: Assist with various office tasks including supply ordering, filing, and general support for internal teams.

Qualifications:

• Strong organizational and multitasking skills

• Excellent written and verbal communication

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel)

• Experience with calendar management and office equipment

• Prior administrative or customer service experience preferred

Benefits:

• Compensation: $18.00/hr

• Company Paid Life Insurance, Long-Term and Short-Term Disability.

• Medical, Dental, Vision and FSA/HSA plans.

• 401(k) with company match.

• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.

• Generous PTO.

• An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.