IT Specialist

Ma'at Enterprises is currently seeking IT Specialists to provide Information Technology Specialist services to the Santa Fe Indian Health Center, Cochiti, San Felipe and Santa Clara Health Centers. Duties as follows:

• Windows systems; Windows and Applications that are supported for use with and include the RPMS and EHR Systems; responsibilities on these systems include support and maintenance to ensure continual operations. VM Cloud server applications:

• managing and maintaining virtual machine environments in cloud platforms by configuring, monitoring, and troubleshooting systems, ensuring security, performing regular backups, and implementing disaster recovery plans.

• Diagnosing and resolving issues with software, hardware, and network connectivity for end-users.

• Providing support in person or over the phone to assist user with IT challenges.

• Evaluating Tickets, contact users, and ensuring timely resolutions or escalations to Tier 2 support. Network support:

• Identifying and resolving network connectivity issues, hardware problems, and software malfunctions to minimize to protect against threats.

• Performing routine maintenance in evaluating network performance.

• Assisting the SFIHC IT and ABQ area staff with network connections and troubleshooting issues. Additionally, they will need full administrative rights to all server systems, network resources, and data management/backup solutions.

• Map related solutions for various projects and operational needs based on the policies of IHS with COR approval.

• Install new/ rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, in accordance with IHS standards and project/operational requirements.

• Maintain installation and configuration procedures.

• Contribute to and maintain IHS system standards.

• Recommend innovations where possible to automate system administration tasks. Identify approaches that leverage resources.

• Perform monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, and verifying completion of scheduled jobs.

• Performs security monitoring.

• Perform backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media and purge as necessary.

• Create, change, and delete user accounts as needed within the Active Directory application.

• Investigate and troubleshoot issues.

• Repair and recover from hardware or software failures.

• Requires at least one support IT staff from IHS under direction as needed.

Please provide copies of licenses/certifications with resume.

Job Type: Full-time

Pay: $40.00 - $45.00 per hour

Work Location: In person

Salary : $40 - $45