What are the responsibilities and job description for the Front Desk Lead Position position at MÜV Fitness?
Benefits
You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.
Responsibilities
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.
Responsibilities
- Enthusiastically greet members, prospective members, and guests
- Provide a high-level of customer service to all members and effectively resolve issues
- Handle front desk activities including answering phones and checking-in members
- Assist club coordinator with tasks
- Take prospective members on tours of the facility
- Ensure gym systems and processes are followed
- Enforce facility rules and regulations, ensuring the facility is clean and safe
- Previous customer service experience preferred
- Strong communication and customer service skills
- Upbeat and positive attitude!
- Passion for health & fitness
- Basic computer proficiency