What are the responsibilities and job description for the Director of Operations and Expansion position at M S International, Inc?
Warehouse Jobs
Location: Orange, CA
Summary: The Director of Operations & Expansion will play a pivotal role in shaping and executing the company’s operational strategy. This individual will be responsible for overseeing optimizing organizational processes, ensuring operational consistency across all locations, and assisting expansion refresh initiatives as they arise.The ideal candidate is a hands-on leader with strong strategic acumen—someone who leads in the field, demonstrating a commitment to excellence, accountability, and continuous improvement.
Work Hours: Monday to Friday from 07:00 AM to 05:30 PM, 2 Saturday(s) a month from 07:00 AM to 01:00 PM
Seniority Level: Director
Employment Type: Full-time
Compensation: This salaried, exempt position pays from $120,000 to $160,000 per year. The estimated annual pay for new hires generally ranges from $120,000 to $160,000 or more, depending on experience, education level and annual bonuses (based on performance).
To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:
Develop, implement, and refine scalable systems and processes to support growth.
Oversee space planning and resource allocation to maximize operational efficiency.
Ensure excellence in fulfillment operation, including pick, pack, ship, and delivery processes, with an unwavering focus on safety, accuracy, speed, inventory and operational discipline.
Establish and maintain operational standards, ensuring consistency and quality across all sites.
Serve as a visible and engaged leader, fostering a culture of collaboration, trust, and accountability.
Mentor, coach, and develop management teams to enhance leadership capability at all levels.
Collaborate with cross-functional partners to align operational goals with company strategy.
Lead the planning and execution of operational refresh/expansion strategies across multiple regions.
Travel as needed to operational sites to provide on-the-ground leadership and support.
Uphold the organization’s values of humility, honesty, and integrity in all interactions.
Additionally the candidate must meet the following Education and/or Experience requirements:
Bachelor’s degree with 8 years of progressive leadership experience in operations, expansion, or multi-site management.
Proven track record of scaling operational functions in a complex or high-growth environment.
Strong organizational, analytical, and strategic thinking skills.
Exceptional interpersonal and communication abilities, with a people-first leadership approach.
Demonstrated ability to lead by example and influence at all organizational levels.
Competitive compensation and benefits package.
Opportunities to shape the future of a growing organization.
A leadership culture built on trust, transparency, and respect.
Professional growth and advancement opportunities.
A dynamic environment where leadership is demonstrated, not just delegated.
Willingness and ability to travel as needed. 25-30%
This role has the following physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.
This is a safety-sensitive position.
Benefits: MSI offers a comprehensive benefits package designed to support and reward our employees. Depending on the role, this may include:
Referral, holiday, and annual bonuses or commission opportunities
Eligibility for an annual merit-based increase
Paid Time Off
Medical, Dental, and Vision Insurance
Company-paid Short Term and Long Term disability;
Company-paid Life Insurance
Tuition Reimbursement
Traditional and Roth 401(k) plans with company matching contributions
Charitable donation matching programs
Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.
About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.
Over the years, MSI has been the recipient of many prestigious awards including:
Top 5 fastest growing companies - OC Business Journal
Supplier Diversity Award - Home Depot
#1 Flooring Distributor multiple years in a row - Floor Covering Weekly
Top Workplaces Award winner multiple times - Top Workplaces
MSI Founder named the Entrepreneur of the Year - Ernst and Young
MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.
Location: Orange, CA
Summary: The Director of Operations & Expansion will play a pivotal role in shaping and executing the company’s operational strategy. This individual will be responsible for overseeing optimizing organizational processes, ensuring operational consistency across all locations, and assisting expansion refresh initiatives as they arise.The ideal candidate is a hands-on leader with strong strategic acumen—someone who leads in the field, demonstrating a commitment to excellence, accountability, and continuous improvement.
Work Hours: Monday to Friday from 07:00 AM to 05:30 PM, 2 Saturday(s) a month from 07:00 AM to 01:00 PM
Seniority Level: Director
Employment Type: Full-time
Compensation: This salaried, exempt position pays from $120,000 to $160,000 per year. The estimated annual pay for new hires generally ranges from $120,000 to $160,000 or more, depending on experience, education level and annual bonuses (based on performance).
To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:
Develop, implement, and refine scalable systems and processes to support growth.
Oversee space planning and resource allocation to maximize operational efficiency.
Ensure excellence in fulfillment operation, including pick, pack, ship, and delivery processes, with an unwavering focus on safety, accuracy, speed, inventory and operational discipline.
Establish and maintain operational standards, ensuring consistency and quality across all sites.
Serve as a visible and engaged leader, fostering a culture of collaboration, trust, and accountability.
Mentor, coach, and develop management teams to enhance leadership capability at all levels.
Collaborate with cross-functional partners to align operational goals with company strategy.
Lead the planning and execution of operational refresh/expansion strategies across multiple regions.
Travel as needed to operational sites to provide on-the-ground leadership and support.
Uphold the organization’s values of humility, honesty, and integrity in all interactions.
Additionally the candidate must meet the following Education and/or Experience requirements:
Bachelor’s degree with 8 years of progressive leadership experience in operations, expansion, or multi-site management.
Proven track record of scaling operational functions in a complex or high-growth environment.
Strong organizational, analytical, and strategic thinking skills.
Exceptional interpersonal and communication abilities, with a people-first leadership approach.
Demonstrated ability to lead by example and influence at all organizational levels.
Competitive compensation and benefits package.
Opportunities to shape the future of a growing organization.
A leadership culture built on trust, transparency, and respect.
Professional growth and advancement opportunities.
A dynamic environment where leadership is demonstrated, not just delegated.
Willingness and ability to travel as needed. 25-30%
This role has the following physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.
This is a safety-sensitive position.
Benefits: MSI offers a comprehensive benefits package designed to support and reward our employees. Depending on the role, this may include:
Referral, holiday, and annual bonuses or commission opportunities
Eligibility for an annual merit-based increase
Paid Time Off
Medical, Dental, and Vision Insurance
Company-paid Short Term and Long Term disability;
Company-paid Life Insurance
Tuition Reimbursement
Traditional and Roth 401(k) plans with company matching contributions
Charitable donation matching programs
Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.
About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.
Over the years, MSI has been the recipient of many prestigious awards including:
Top 5 fastest growing companies - OC Business Journal
Supplier Diversity Award - Home Depot
#1 Flooring Distributor multiple years in a row - Floor Covering Weekly
Top Workplaces Award winner multiple times - Top Workplaces
MSI Founder named the Entrepreneur of the Year - Ernst and Young
MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.
Salary : $120,000 - $160,000