Logistics Account Manager

Company Overview:

M&P Logistics is a women-owned, $50 million logistics company based in Florence, Kentucky. Since 2011, we have delivered reliable, flexible freight solutions by combining over 80 years of industry experience with best-in-class technology. As a full-service 3PL brokerage with asset-based capabilities, we help shippers move goods safely and efficiently using long haul drivers, box trucks, and a range of trailers. Our mission is to be a strategic partner by providing superior service and value to our customers, team members, and communities.

Job Summary:

The Logistics Account Manager at M&P Logistics is responsible for securing and managing client relationships, generating new business, facilitating the movement of freight, ensuring seamless communication between clients and carriers, and coordinating the transportation of goods across various modes. This unique role blends customer service, sales focused on acquiring new clients, fostering trusted relationships, and ensuring overall client satisfaction.

Responsibilities:

• Reach out to potential clients and secure new business through cold calls, supported by our prospecting technology.
• Build and maintain strong relationships with clients as their main point of contact.
• Create and present customized price quotes based on client needs and market trends.
• Negotiate shipping rates.
• Choose the best carriers based on cost, reliability, and service.
• Handle shipping paperwork, including bills of lading and invoices, ensuring everything is accurate.
• Track shipments to ensure timely delivery and quickly address any issues.

Is This the Right Career for You?

• You are self-motivated.
• You excel in competitive environments and enjoy being rewarded for your results.
• You’re a strong communicator with excellent verbal and written skills.
• You’re a multitasker who can handle multiple tasks efficiently without missing a beat.
• You thrive in a fast-paced environment, staying focused and organized under pressure.
• You have a drive to succeed and are excited about uncapped earning potential—Your earnings are up to you!

Qualifications:

• Bachelor’s degree in business, supply chain, or a related field (preferred but not mandatory).
• 1 to 3 years of experience in sales or customer service
• Exceptional communication skills, both verbal and written.
• Highly organized with strong attention to detail.
• Proven negotiation skills and the ability to handle objections effectively.
• Strong proficiency in MS Office, especially Excel, and the ability to quickly learn new company systems.
• Strong time management skills, with the ability to prioritize and manage multiple tasks efficiently.
• Self-motivated and goal-driven.

Additional Perks:

• Paid Training: We offer comprehensive training to help you succeed and grow in the role.
• Uncapped Commission: Your earnings are up to you!
• Salary Stays: Even once you are bringing in commission, you never lose your base salary!
• Volunteer Paid Time Off: We encourage giving back to the community and offer volunteer paid time off to support charitable causes.
• Paid Time Off: You'll receive 96 hours of PTO in your first year. After your first anniversary, this increases to 120 hours annually and continues to grow based on tenure through our tiered PTO structure.
• Paid Holidays: Enjoy paid time off for recognized holidays throughout the year.
• Opportunities for Advancement: As a fast-growing company, we offer plenty of room for career growth and advancement for high performers.