Portfolio Manager - HOA

Are you an experienced HOA Portfolio Manager who thrives in a fast-paced environment and excels at balancing multiple communities? M&M Property Management, a trusted leader in community association management, is seeking a full-time HOA Community Manager to join our growing team. If you have at least two years of community association management experience and can comfortably navigate evening meetings and challenging customer interactions, we invite you to learn more about this role.

Why You’ll Love Working With Us:

• Meaningful Impact: You will oversee a portfolio of 10 to 15 properties, fostering community growth and harmony.
• Professional Environment: We uphold high standards of integrity, confidentiality, and professionalism, ensuring that our team can deliver exceptional service.
• Growth & Development: We value continued learning and offer professional development assistance and tuition reimbursement.
• Comprehensive Benefits: From 401(k) and health insurance to flexible scheduling and paid time off, we invest in your well-being.

Key Responsibilities:

• Portfolio Management: Own full responsibility for a set of HOA communities, each meeting monthly, bimonthly, or quarterly (with potential for evening meetings from 6–8 p.m.).
• Client Relations: Interact daily with board members and homeowners—resolving concerns, addressing escalations, and making each client feel valued.
• Financial Oversight: Review and manage association budgets, invoices, and monthly financial statements.
• Communications & Compliance: Draft clear, professional correspondence regarding non-compliance issues, community updates, and annual events.
• Board Meetings & Reporting: Attend and facilitate regular board and annual meetings; prepare management reports and meeting minutes.
• Property Inspections: Conduct thorough property visits, record observations, and follow through on required actions.
• Strategic Support: Guide each Board of Directors in making sound business decisions to enhance community well-being.

Qualifications & Requirements:

• HOA Community Management Experience: Minimum of two (2) years of portfolio-based HOA management is mandatory. Rental or leasing experience alone will not be considered.
• Certifications: CMCA, AMS, or PCAM are highly desirable.
• Professional Communication Skills: Strong verbal and written communication, including grammar and composition, is essential.
• Customer Service Mindset: We are a high-touch, client-focused organization, so a calm, solutions-oriented approach to upset or challenging stakeholders is crucial.
• Schedule Flexibility: Availability for evening board meetings (6–8 p.m.), along with a standard 40–50 hour workweek.

Compensation & Benefits:

• Salary: Commensurate with experience, plus a monthly auto allowance and potential for billable extras.
• Time Off: Float time in addition to standard sick and vacation leave.
• Benefits: 401(k), dental, vision, health, life insurance, flexible schedules, employee assistance program, tuition reimbursement, and more.

Application Instructions:

• Follow All Guidelines Carefully: We are a professional organization and request the same level of professionalism from you.
• Greeting: In your submission, include a clear greeting addressed to our HR staff.
• Format: Please submit your resume in PDF format only and include your name in the file name.
• Experience Clarification: Only candidates with HOA community management portfolio experience will be considered.

Job Type: Full-time

Pay: $65,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience:

• HOA Community Management : 1 year (Required)

Work Location: Hybrid remote in Parker, CO 80138

Salary : $65,000 - $100,000