What are the responsibilities and job description for the Shipping & Receiving Lead position at M&M Printed Bag Inc?
The Shipping & Receiving Lead is responsible for overseeing daily inbound and outbound logistics operations to ensure accurate inventory control, safe material handling, and on-time shipment of customer orders. This role leads warehouse personnel, enforces standard work and safety procedures, coordinates with Sales and Customer Service, and ensures efficient scheduling of common carrier and freight shipments.
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Key Responsibilities
Shipping & Receiving Operations
• Supervise daily shipping and receiving activities to ensure accurate, timely, and damage-free handling of raw materials and finished goods
• Ensure all inbound and outbound shipments are properly documented, labeled, and processed in accordance with company procedures
• Coordinate scheduling of common carriers (LTL, FTL, parcel, courier) to meet customer delivery requirements and cost targets
• Ensure accuracy of shipping documentation including BOLs, packing lists, and weights/quantities as well as create and enforce quality reviews for receipt or outbound shipping
Inventory Control & Accuracy
• Maintain accurate inventory records through proper receiving, cycle counting, and transaction control – ensure data accuracy in Agile ERP system
• Investigate and resolve inventory discrepancies, shortages, or overages
• Assume ownership of all inventory locations and ensure proper FIFO practices are maintained
• Ensure accuracy of inventory locations, material labeling, and proper protection of materials
• Analyze material movement and identify excess, obsolete and non-moving inventory
Safety & Compliance
• Enforce all safety policies, OSHA requirements, and company procedures
• Ensure safe operation of forklifts, pallet jacks, and material handling equipment including periodic maintenance
• Maintain control of all Hazardous Waste and ensure it is properly stored and disposed of, including labeling and secondary containment
• Conduct safety observations, audits, and corrective actions as needed
• Maintain clean, organized, and hazard-free work areas (5S standards)
Process & Continuous Improvement
• Ensure adherence to standard operating procedures (SOPs)
• Identify opportunities for process improvement, efficiency gains, and cost reduction
• Participate in lean initiatives and continuous improvement activities
• Assist with development and training of standardized work instructions
Coordination & Communication
• Coordinate closely with Sales, Customer Service, Production, and Purchasing to align shipping priorities and customer commitments
• Communicate shipment status, delays, or issues proactively
• Support customer escalations related to shipping, delivery, or inventory discrepancies
Leadership & Supervision
• Supervise, train, and develop shipping and receiving personnel
• Assign daily work, monitor performance, and ensure productivity goals are met
• Enforce attendance, performance, and disciplinary standards as required
• Promote a positive, team-oriented work environment
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Qualifications & Skills
• High school diploma or equivalent required; associate degree or logistics certification preferred
• 3–5 years of experience in shipping, receiving, or warehouse operations
• Prior supervisory or lead experience strongly preferred
• Working knowledge of inventory management systems (ERP/WMS)
• Familiarity with common carriers, freight terms, and shipping documentation
• Strong organizational, communication, and problem-solving skills
• Ability to operate forklifts or willingness to obtain certification
• Proficient in Microsoft Office (Excel, Outlook)
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Physical & Work Requirements
• Ability to lift up to 50 lbs
• Ability to stand, walk, bend, and operate material handling equipment for extended periods
• Work performed in warehouse/manufacturing environment
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Performance Metrics (Examples)
• Inventory accuracy
• On-time shipment performance
• Safety incident rate
• Shipping error rate
• Adherence to standard work and procedures
Qualifications:
Requirements
- High School Diploma or GED
- 3 years of Supply Chain Management experience
- Bilingual (ability to speak and read)
Salary : $29 - $33