Parts Manager

M&K Truck Centers is seeking an experienced and motivated Parts Manager to oversee the daily operations of our parts department. The successful candidate will be responsible for leading and managing personnel in the receiving and distribution of truck parts and supplies. The Parts Manager will ensure the department meets its annual and quarterly sales and profit goals through effective purchasing procedures and inventory control. This role requires strong leadership skills, a focus on customer satisfaction, and a commitment to safety and efficiency. Experience with large tractor-trailer parts, and Mack and Volvo parts experience is highly preferred.

Summary of Responsibilities:

• Lead the parts department to achieve sales and profit goals through effective inventory management and purchasing practices.

• Provide technical assistance, coaching, and training to parts department staff to meet departmental objectives.

• Conduct performance reviews and address employee discipline when necessary.

• Manage the hiring process and develop a strong, capable parts department team.

• Ensure the special orders policy is functioning properly.

• Monitor parts returns to prevent obsolescence and loss of inventory.

• Enforce safety protocols, including forklift training and operation, and processing of GHS sheets for all products.

• Ensure proper security systems are in place and adhered to by department employees.

• Verify and approve department payroll records before submission to the payroll department.

• Maintain a high standard of customer service, including handling customer complaints and issues effectively.

• Must be able to lift up to 50 lbs.

Essential Qualifications:

• Proven experience in parts management or a related field, preferably within the automotive or truck industry.

• Experience with large tractor-trailer parts and Mack and Volvo parts is a plus.

• Strong leadership and team management skills.

• Excellent communication and interpersonal skills.

• Solid knowledge of inventory control and purchasing procedures.

• Ability to manage multiple tasks in a fast-paced environment.

• A strong focus on safety and compliance.

• Ability to lift up to 50 lbs.

What We Offer:

• Competitive Wages: We offer aggressive pay rates to attract top talent.

• Bonus/Commission Potential: We value the efforts and energies that result in growth of the organization and reaching our goals. Competitive bonus or commission potential is included in this role.

• Training & Development: Opportunities to enhance your skills in a supportive environment.

• Safe Working Conditions: Work in compliance with DOT and governmental regulations.

• Comprehensive Benefits: Medical, Dental, and Vision insurance, 401(k), ESOP program, paid holidays, and vacation.

For more information please feel free to contact our Recruiter Katie Denhof at (616)295-6995.