Dental Front Office Receptionist

Job Overview
We are seeking a dynamic and organized Dental Front Office Receptionist to join our vibrant dental team. In this pivotal role, you will be the welcoming face of our practice, ensuring a smooth and efficient patient experience from the moment they walk through the door. Your energetic and positive attitude will help foster a friendly environment, while your attention to detail will keep our administrative operations running seamlessly. This paid position offers an exciting opportunity to be at the heart of patient care coordination, insurance processing, and office management within a fast-paced dental clinic setting.

Responsibilities

• Greet patients warmly, verify their appointment details, and assist with check-in procedures using dental practice management software such as Dentrix or Eaglesoft.
• Manage multi-line phone systems with professionalism, providing excellent customer service and accurately scheduling appointments or redirecting calls as needed.
• Verify insurance coverage, process insurance claims, and handle billing using systems
• Maintain accurate medical records and documentation review processes in compliance with HIPAA regulations and EHR systems including eClinicalWorks or Meditech.
• Perform administrative tasks such as filing, data entry, and managing patient information with proficiency in Microsoft Office and typing skills.
• Assist with insurance verification, pre-authorizations, and patient intake procedures to streamline office operations.
• Support office management activities by coordinating appointments, managing patient flow, and maintaining a clean and organized front desk environment.

Skills

• Extensive experience with dental office management software such as Dentrix
• Proficiency in handling medical terminology, health information management, and documentation review to ensure accuracy in patient records.
• Excellent phone etiquette with the ability to manage multi-line phone systems efficiently; strong customer service skills are essential.
• Bilingual abilities are a plus to effectively communicate with diverse patient populations.
• Demonstrated clinic experience in a dental or medical setting; familiarity with dental terminology and care plans is preferred.
• Skilled in computer applications such as Microsoft Office Suite (Word, Excel) and dental practice management software like Dentrix or Eaglesoft.
• Knowledge of HIPAA compliance standards for safeguarding patient information; experience with medical coding (ICD coding) is advantageous.
• Strong organizational skills with the ability to handle multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment. Join us to be part of a dedicated team that values professionalism, efficiency, and exceptional patient care! This role offers vital support to our clinical staff while providing an engaging work environment where your skills can truly shine.

Pay: $20.00 - $30.00 per hour

Work Location: In person

Salary : $20 - $30