What are the responsibilities and job description for the Receptionist / Front Office Coordinator position at 4k Aluminum California?
Receptionist / Front Office Coordinator
4K Aluminum – Brea, CA (Current location Corona)
4K Aluminum is a growing aluminum manufacturing company serving licensed contractors throughout California. We’re looking for a reliable, organized, and professional Receptionist / Front Office Coordinator to be the first point of contact for our customers and internal team.
This role is ideal for someone who enjoys being the hub of communication, can multitask confidently, and understands the importance of follow-through in a fast-paced environment.
What You’ll Be Doing
- Answer incoming phone calls and direct them to the appropriate department
- Greet contractors and visitors professionally
- Manage general inboxes and respond to routine customer inquiries
- Assist with scheduling and confirming order pickup dates
- Follow up on open or unscheduled orders
- Communicate pickup policies clearly and consistently
- Support contractor onboarding paperwork and account setup
- Enter and update customer and order information accurately
- Assist with basic billing questions and payment confirmations
- Coordinate daily with sales, operations, and warehouse teams
- Flag urgent issues and help prevent miscommunication
- Send standard follow-up and reminder emails
- Maintain a clean, organized front office
What We’re Looking For
Required Skills
- Strong verbal and written communication skills
- Professional phone etiquette
- Ability to multitask and stay organized
- Attention to detail
- Comfortable working in a busy, phone-heavy environment
- Dependable, punctual, and accountable
Preferred (Not Required)
- Experience in construction, manufacturing, or building materials
- Prior receptionist or administrative experience
- Experience working with contractors or trade professionals
Traits That Succeed Here
- Calm under pressure
- Confident but friendly
- Organized and reliable
- Clear communicator
- Comfortable setting boundaries when needed
- Team-oriented and proactive
- Willing to learn and take ownership of tasks
What We Offer
- Stable, full-time position
- Supportive team environment
- Opportunity to grow with the company
- Hands-on training in a specialized industry
Schedule
- Full-time, Monday–Friday
- In-office position
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Experience:
- Microsoft Office: 2 years (Required)
- Customer Service: 2 years (Required)
- QuickBooks: 1 year (Preferred)
Work Location: In person
Salary : $24 - $26