Residential Roofing Sales Project Specialist

About the position Responsibilities • Evaluate roof requirements through physical inspection and accurate problem diagnosis. • Prepare detailed roofing proposals, including diagrams and photos. • Present proposals on-site or via email at the time of inspection. • Follow up diligently with customers to secure sales and answer any queries. • Maintain superior customer service in line with company guidelines. • Confirm appointments and provide estimated arrival times. • Ensure all appointments and commitments are recorded in Service Titan. • Regularly update Service Titan with customer interactions and status. • Inform new customers about the process after a proposal is signed, including project timelines and communication expectations. • Ensure all paperwork is properly signed and dated. • Conduct expert roof inspections, including taking photographs of specific areas of damage. • Submit sales contracts within 48 hours of customer signing. • Maintain accurate pricing and requisition of materials to avoid shortages. • Engage in strategic planning and goal setting with management when requested. • Participate in company events and training for software proficiency. Requirements • Minimum 3 years residential home improvement sales experience, direct to consumer. • Strong communication and organizational skills. • Proficiency in using Service Titan and other relevant software. • Ability to prepare and provide solutions to customers on the spot. • Effective presentation skills. • Ability to generate leads and maintain client relationships. Nice-to-haves • Roofing experience is a huge plus. • Experience with technology to manage your book of business is preferred. Benefits • Health insurance • Dental insurance • Vision insurance • Life insurance • 401(k) • 401(k) matching • Paid time off • Referral program