What are the responsibilities and job description for the Front Counter Equipment Sales & Parts position at Lyons Lumber Co.?
Lyons Lumber & Hardware is looking for a power equipment/ small engine sales person to join our team. The ideal candidate will be mechanically inclined and have experience in small engine repair and equipment maintenance. A lot of it will be looking up parts for repair & accurately ordering them for the customers & for our shop. The preferred candidate will have verifiable small engine repair experience and the ability to show consumers how to properly use a wide variety of power equipment.
Customer Service
Ensures customers are provided with the highest levels of customer service
Demonstrates proper sales and service techniques as dictated by company leadership
Consistently provides customers with accurate information equipment availability and use
Listens to customers and provides courteous and knowledgeable assistance to each and every customer
Effectively trains customers how to use complex equipment in a safe and effective way
Coach customers to utilize the correct equipment for the right job
Sales
Accountable for increasing sales in their department
Provides information to other associates to improve sales and increase product knowledge across the store
Knowledgeable of equipment on the sales floor, back stock levels, and locations of products
Provide a pleasant and safe shopping experience
Ensure cleanliness and departmental organization standards are met
High School degree or G.E.D. equivalent. Experience in retail/equipment repair experience and/or educational equivalent preferred. Must be able to effectively navigate basic computer programs.
Salary will be negotiable.