Legal Assistant (Client Relations Specialist)

Job Description

We are a boutique criminal defense firm dedicated to providing a vigorous criminal defense for all clients. The primary focus for this role is client-facing support – you will be the first point of contact for new clients, coordinate client and family communications, and keep the firm running smoothly behind the scenes. You will work directly with the firm’s attorneys and serve as a critical link between our clients and the legal team.

This is an in-person role with structured training and clear workflows.

Key Responsibilities

• Serve as the first point of contact for new client intake, including phone, contact form, email, and in-person inquiries
• Coordinate client and family communications, including updates on case status and court dates
• Enter and maintain accurate client and case data in MyCase practice management software
• Handle billing tasks, including invoice preparation and tracking client payments
• File documents through Illinois court e-filing systems (i2file.net; Odyssey)
• Prepare and issue subpoenas under attorney direction
• Support firm logistics, including attorney travel coordination and scheduling

Qualifications

• Warm, professional phone presence and strong client-facing communication skills
• Excellent written and oral communication skills, with the ability to handle sensitive situations with empathy and discretion
• Strong organization, attention to detail, and follow-through
• Comfortable managing multiple priorities in a fast-paced, client-driven environment
• Spanish fluency is a strong plus (not required)
• Proficiency in legal practice management software (MyCase), electronic filing platforms (i2file.net; Odyssey), and electronic file storage systems (e.g., Dropbox) is a plus.

How to Apply

Apply through really. Resume required; cover letter encouraged.

Pay: Up to $25.00 per hour

Benefits:

• Paid time off

Work Location: In person

Salary : $25