What are the responsibilities and job description for the Receptionist/Optometry Assistant position at Lynnwood Vision Center?
Job Summary
We are seeking an energetic and detail-oriented Receptionist/Optometry Assistant to join our dynamic eye care team. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while supporting clinical operations. Your responsibilities will include managing patient intake, assisting with optometric preliminary work up examinations, insurance verification/submission, assisting in patient's contact lens needs . This position offers an exciting opportunity to combine administrative expertise with clinical support, ensuring a seamless patient experience from check-in to treatment.
Responsibilities
- Greet patients warmly and efficiently manage patient check-in and check-out processes using Electronic Health Records (EHR) systems.
- Collect and document patient information, adhering to HIPAA and clinical confidentiality policies.
- Assist with optometric patient examinations such as auto-refraction, tonometry, visual field, and other diagnostic procedure using diagnostic imaging equipment.
- Ensuring a clean and welcoming office environment.
- Maintain patient confidentiality at all times while managing sensitive health information in compliance with HIPAA regulations.
- Provide excellent patient service by addressing questions, scheduling follow-up appointments, and ensuring a positive experience for diverse patient populations
- Verifying and submitting patient's insurances
- Assisting in ordering contact lens trials and training new contact lens wearers
- Excellent communication skills with a focus on patient service and care delivery across diverse populations including pediatrics.
- Basic knowledge of anatomy related to the eye and visual system is advantageous.
Join us in delivering outstanding eye care by combining your administrative skills with clinical support! This role offers a rewarding environment dedicated to improving patients’ vision health through compassionate service and professional excellence.
Pay: $19.00 - $25.00 per hour
Work Location: In person
Salary : $19 - $25