What are the responsibilities and job description for the Transaction Coordinator/ Client Care For Real Estate position at Lydia Gable Realty Group with Compass?
We are looking for a driven, detail-oriented Transaction & Client Care Coordinator to manage contracts throughout the entire buying and selling process. This person will be the central hub of communication between agents, clients, lenders, escrow officers, and vendors — ensuring each transaction moves seamlessly from contract to close.You’ll also play a key leadership role in onboarding and training new agents, guiding them through our systems and best practices. If you love real estate, thrive in a fast-paced environment, and take pride in delivering white-glove service, this is the role for you.Compensation:$75,000 - $85,000 yearlyResponsibilities:Transaction Management: Oversee all real estate transactions from accepted offer to close. Ensure every contract, disclosure, and deadline is met on time.Client Communication: Serve as the main point of contact for clients, providing regular updates and proactive communication to ensure a 6-star experience.Agent Support: Support and train agents on transaction processes, compliance, and internal systems. Act as a knowledgeable go-to resource for the team.Offer Review: Review all incoming offers for accuracy and compliance, prepare summary sheets, and coordinate counteroffers and timelines.Inspection Coordination: Schedule and attend property inspections; liaise with inspectors, vendors, and clients to ensure smooth execution.Compliance & Documentation: Maintain transaction files, coordinate with escrow and title companies, and ensure compliance with all state, brokerage, and Compass policies.Systems & Processes: Continuously refine checklists and workflows to increase efficiency and enhance client experience.Client Care: Assist with post-closing touches (gifts, reviews, follow-ups) to help nurture long-term relationships and repeat business.Team Collaboration: Work closely with operations, marketing, and leadership teams to ensure consistent communication and brand alignment across all client touchpoints.Qualifications:A valid Real Estate License is required for this jobAlready a licensed realtor or is pursuing real estate license High school diploma or GED required, preferably some college experienceDriven by a desire to provide excellent customer service and a great customer experience Applicants must possess exceptional organizational and verbal and written skillsExperience in the real estate industry, transaction management or coordination, titles, and/or mortgages preferredAbout CompanyWhy Join Us?Be part of a high-energy, high-performing team passionate about success and innovation.Enjoy a role where your creativity and insights will directly impact the growth of our business.Work in an environment that values teamwork, accountability, and continuous improvement.Competitive compensation, benefits, and opportunities for professional growth.
Salary : $75,000 - $85,000