What are the responsibilities and job description for the Executive Assistant & Operations Manager position at Luxury Fertility Concierge & Surrogacy Agency | IMA ART Beverly Hills?
Company Description
IMA ART Beverly Hills is the world's first luxury fertility and surrogacy concierge, dedicated to supporting high-net-worth and ultra-high-net-worth individuals on their path to parenthood. Founded by Michelle Tang and Ron Sonnenberg, the organization bridges the gap in tailored fertility and surrogacy services. With a bespoke, first-class approach, IMA ART offers access to top-tier medical, legal, and concierge services, ensuring unparalleled care and support. Serving a select number of clients annually, the team prioritizes personalized attention and exceptional experiences for their discerning clientele.
Role Description
We are seeking a highly organized, detail-oriented Executive Assistant / Operations Manager to work directly with the CEO of a boutique luxury fertility concierge business in Beverly Hills. This is a full-time, on-site Executive Assistant role located in Beverly Hills, CA area. This is a hands-on, in-person role supporting a fast-moving founder who operates at a strategic level and needs a strong executor to bring structure, follow-through, and precision to daily operations. Additional responsibilities include preparing correspondence, managing logistics for meetings and events, maintaining organizational systems, and providing overall executive support.
This role is ideal for someone who thrives behind the scenes — someone who takes pride in flawless execution, organization, and anticipating needs before they arise.
What You’ll Do
- Manage day-to-day execution of tasks, priorities, and follow-ups
- Coordinate schedules, meetings, and internal workflows
- Travel booking including flights, hotel and car pick-ups
- Draft, proofread, and organize professional documents and communications
- Build and maintain systems (SOPs, checklists, trackers)
- Support operational processes including onboarding, vendors, and logistics
- Ensure nothing falls through the cracks — you are the final layer of detail and accountability
Qualifications
- Exceptionally detail-oriented and highly organized
- Proactive, reliable, and able to manage tasks independently
- Outstanding Communication skills, both written and verbal, for seamless interaction with high-profile clients and internal teams
- Comfortable working in a fast-paced, founder-led environment
- Capability to manage sensitive and confidential information with professionalism
- High attention to detail, with strong problem-solving and multitasking abilities
- Experience in luxury, concierge, or high-net-worth clientele industries is a plus
- Proficiency in relevant software and tools (e.g., Microsoft Office, calendar management platforms)