What are the responsibilities and job description for the Customer Service Representative position at Lutron Electronics?
Overview
Join Our Customer Service Team at Lutron Electronics!
Lutron is looking for self-driven and team-oriented individuals to join our Customer Service Team at our Las Vegas, NV office. At Lutron, our top priority is to provide our customers with high-quality products and exceptional service.
As a valued member of our Customer Service team, you will be the voice of our company, entrusted with the responsibility to deliver outstanding customer service through sound judgment and dedication. We are seeking proactive individuals who are eager to enhance their customer service skills through meaningful and impactful interactions with our customers.
Responsibilities
Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics
#LEC1
Join Our Customer Service Team at Lutron Electronics!
Lutron is looking for self-driven and team-oriented individuals to join our Customer Service Team at our Las Vegas, NV office. At Lutron, our top priority is to provide our customers with high-quality products and exceptional service.
As a valued member of our Customer Service team, you will be the voice of our company, entrusted with the responsibility to deliver outstanding customer service through sound judgment and dedication. We are seeking proactive individuals who are eager to enhance their customer service skills through meaningful and impactful interactions with our customers.
Responsibilities
- Deliver Exceptional Service: Your passion for excellence and ability to communicate complex issues clearly and concisely will ensure each customer feels they have received outstanding service.
- Serve as the primary point of contact for customers, ensuring a seamless and effortless experience for all their needs.
- Collaborate with various departments within the business to resolve issues promptly and efficiently.
- Leverage your problem-solving skills to think creatively and propose innovative solutions to business challenges.
- Proactively expand your knowledge of our products and different aspects of our business.
- Build and Retain Relationships: You will play a crucial role in establishing relationships with new customers and retaining existing ones.
- Promote Growth: By fostering customer retention and driving sales of new products, you will contribute to the growth and expansion of our company.
- Maintain Industry Leadership: Your impressive communication skills, product knowledge, and problem-solving abilities will help uphold our position as an industry leader.
- Associate degree or Bachelor's degree required
- If less than 5 years of professional work experience, minimum cumulative 2.80 GPA is required
- Must be located within commutable distance of Las Vegas, NV to accommodate in-office schedule
- You are authorized to work in the U.S. and will not require Lutron to sponsor you for any work visa, such as an H-1B, either immediately or at any time in the future. Lutron does not offer work visa sponsorship for this position
- Competitive Benefits Package: Enjoy a comprehensive and competitive benefits package designed to support your well-being.
- Career Growth Opportunities: Develop your career through experiential learning, interactive training, shadowing, and mentoring.
- Broad Business Exposure: Gain exposure to all areas of our business, from engineering and production to sales and beyond.
Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics
#LEC1