What are the responsibilities and job description for the Senior Product Specialist - Product Operations position at Lutron Electronics Co., Inc?
Lutron is seeking a driven and detail-oriented Senior Product Specialist - Product Operations to support the growth and success of our Luxury Shades category at our World Headquarters in Coopersburg, PA. This role is critical in ensuring the smooth management of our existing product portfolio and the successful launch of new solutions in one of Lutron’s fastest-growing businesses.
As part of the product management organization, you will work across functions, including engineering, marketing, sales, and supply chain, to execute product plans, streamline operations, and ensure world-class experiences for our customers and partners. In this role you will support the end-to-end lifecycle management and successful launch of technical products. This position is a strong entry point to a career in product management and offers an opportunity to build deep expertise in the luxury shading market.
- Maintain the Luxury Shades portfolio by managing product updates, discontinuations, pricing changes, lead times, and customer communications.
- Coordinate launch execution by working with marketing and sales to develop launch plans, collateral, and training materials that ensure successful adoption.
- Gather customer and business insights through engagement with dealers, PROs, and end-users, translating findings into actionable product requirements.
- Support product development efforts by collaborating with engineering and supply chain to ensure alignment on specifications, timelines, and readiness.
- Drive organizational alignment by preparing product one-pagers, managing content updates, and coordinating across teams to reduce friction in customer touchpoints.
- Translate technical details into clear communications for customers, sales teams, and business stakeholders.
- Measure and track product success against key business metrics, supporting reporting and analysis to inform portfolio decisions.
Key Capabilities
- Customer-first and analytical mindset, with the ability to synthesize customer feedback, operational data, business metrics, and technical considerations into actionable product recommendations.
- Proven technical aptitude with a demonstrated ability to quickly learn complex products, systems, and industry concepts, and communicate technical information effectively to cross-functional teams and customers.
- Proven organizational, project management, and communication skills, with excellent attention to detail and follow-through.
Bachelor’s degree in engineering, design or related technical field; OR a bachelor’s degree in a non-technical field with related professional experience.
Minimum cumulative GPA of 3.00 for each degree earned.
Minimum 3 years of experience in engineering, product operations, product support, or a related cross-functional role.
Experience working with engineered products, building products, shading systems, lighting controls, smart home technology, or other technical product categories preferred.
Willingness to be onsite in Coopersburg, PA, with occasional travel (<10%) to customer sites or industry events.
You are authorized to work in the U.S. and will not require Lutron to sponsor you for any work visa, such as an H-1B, either immediately or at any time in the future. Lutron does not offer work visa sponsorship for this position.
Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.
Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics.
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Benefits:
401K Plan, Health Insurance, Vacation & Paid Time Off