What are the responsibilities and job description for the ICA Team Manager position at Lutheran Social Services?
Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.
Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.
Description
Education
Licenses & Certifications
We are an Equal Opportunity Employer.
EOE/M/W/VET/DISABILITY
Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.
Description
Join Our Team as an ICA Team Manager!
QualificationsLocation: Remote | Flexible Schedule
Organization: Connections - An IRIS Consultant Agency by Lutheran Social Services of WI & Upper MI
Choose to be part of a team grounded in the virtues of being:
Humble
Hungry
People Smart
At LSS-Connections, we're a non-profit organization that values inclusivity, diversity, transparency, respect for ideas, ownership, and accountability-all while working toward a shared vision.
As an ICA Team Manager, you'll empower clients to live the promise of self-determination and lead a team of professionals dedicated to making a difference.
What You'll Do- Lead and mentor ICA Teams to deliver exceptional service.
- Ensure compliance with state ICA contract requirements.
- Build community connections and foster cultural competence.
- Oversee hiring, training, and development of team members.
- Manage budgets and maintain fiscal integrity.
- Support outreach strategies and ICA service enhancements.
- Flexible Schedule & Remote Work
- Robust Benefits Package:
- Medical/Dental/Vision
- 403B Retirement Plan
- Life Insurance & Disability Coverage
- Mileage Reimbursement
- Paid Time Off: Vacation, Sick, Personal, and 10 Paid Holidays
- Employee Assistance Program
- Technology Provided: Laptop, Cell Phone, Printer, Office Supplies
- Bachelor's Degree in social work, psychology, human services, or related field (Master's preferred).
- 3 years experience working with similar populations; supervisory experience strongly preferred.
- Valid Driver's License and satisfactory driving record.
- Ability to pass a Caregiver Background Check.
- Strong communication and leadership skills.
- Proficiency with Microsoft Suite and ability to learn internal systems.
- Regularly required to talk or hear; frequently stand, walk, and sit.
- Occasionally lift/move up to 10 pounds.
- Vision requirements: close, distance, color, peripheral, depth perception, and focus adjustment.
- Keyboarding required for this position.
- Work occurs in community environments (home, office, community settings) and may involve outdoor conditions during travel.
- Possible exposure to chemical fumes, smoke, dust, mildew, and pets in client homes.
- Noise level is usually moderate.
- Ability to travel on day trips up to 50%; occasional overnight travel may be required.
If you're a caring person with a passion for serving others, we want you on our team!
Apply Today and Help Us Empower Lives!
LSS is an Equal Opportunity Employer (EOE).
Education
Bachelor Degree of Hum. Serv. or Related Field (preferred)
Licenses & Certifications
Driver's License (required)
LT Care Func. Screener (preferred)
LT Care Func. Screener (preferred)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
We are an Equal Opportunity Employer.
EOE/M/W/VET/DISABILITY