What are the responsibilities and job description for the Support Professional position at Lutheran Social Services of Wisconsin?
Adult Residential Support Professional – 3rd Shift
Location: Grandstone/Eastwood Facility, Lutheran Social Services of WI & Upper MI. Staff will be assigned a primary home base, but they will work at both sites as needed. The program operates across two locations that are only eight minutes apart.
Schedule: Full-Time | 3rd Shift | 7pm-6am or 10pm-6am | 40 Hours/Week
Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Grandstone/Eastwood!
About Grandstone/Eastwood
Grandstone/Eastwood are 8-bed residential facilities offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills—all in a safe, recovery-focused environment.
Key Responsibilities
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De-escalate crisis situations using non-restrictive techniques
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Support clients in group living, home, or community settings
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Maintain confidential records and track client progress
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Facilitate recovery-focused group activities and curriculum
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Transport clients to appointments and community services
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Assist with medication administration and basic healthcare needs
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Promote independence through skill-building and resource connection
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Participate in staff meetings, training, and community advocacy
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Support clients during recreational and educational activities
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Uphold healthy boundaries and safety-focused decision-making
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Perform household duties such as grocery shopping and light cleaning
Perks & Benefits
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Medical, Dental, and Vision Insurance
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Flexible Spending Accounts (Health & Dependent Care)
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Free CCS Training
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Mileage Reimbursement
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Paid Time Off 10 Paid Holidays
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403B Retirement Contribution Option
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Employee Assistance Program
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Service Awards & Recognition
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Public Service Loan Forgiveness (PSLF) Eligibility
Qualifications
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High School Diploma or GED required
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Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services
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Valid driver’s license preferred
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Reliable transportation required
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Must pass background, caregiver, and medical checks
LSS is an Equal Opportunity Employer (EOE).