What are the responsibilities and job description for the Support Professional position at Lutheran Social Services of Wisconsin?
Adult Residential Support Professional – 2nd Shift
Location: Grandstone/Eastwood Facility, Lutheran Social Services of WI & Upper MI. Staff will be assigned a primary home base, but they will work at both sites as needed. The program operates across two locations that are only eight minutes apart.
Schedule: Full-Time | 2nd Shift | 2:00 PM – 10:00 PM | 40 Hours/Week
Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Grandstone/Eastwood!
About Grandstone/Eastwood
Grandstone/Eastwood are 8-bed residential facilities offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills—all in a safe, recovery-focused environment.
Key Responsibilities
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De-escalate crisis situations using non-restrictive techniques
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Support clients in group living, home, or community settings
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Maintain confidential records and track client progress
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Facilitate recovery-focused group activities and curriculum
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Transport clients to appointments and community services
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Assist with medication administration and basic healthcare needs
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Promote independence through skill-building and resource connection
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Participate in staff meetings, training, and community advocacy
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Support clients during recreational and educational activities
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Uphold healthy boundaries and safety-focused decision-making
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Perform household duties such as grocery shopping and light cleaning
Perks & Benefits
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Medical, Dental, and Vision Insurance
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Flexible Spending Accounts (Health & Dependent Care)
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Free CCS Training
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Mileage Reimbursement
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Paid Time Off 10 Paid Holidays
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403B Retirement Contribution Option
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Employee Assistance Program
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Service Awards & Recognition
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Public Service Loan Forgiveness (PSLF) Eligibility
Qualifications
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High School Diploma or GED required
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Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services
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Valid driver’s license preferred
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Reliable transportation required
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Must pass background, caregiver, and medical checks
Travel
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No travel is anticipated.
If you're ready to make a meaningful impact and grow your career in mental health services, apply today and become part of the LSS mission to serve and uplift our community!
Lutheran Social Services of WI and Upper MI is an equal opportunity employer.