Program Coordinator - Quality Assurance Focus

Make a Meaningful Impact Every Day

Are you passionate about helping individuals and families thrive? Join a team that’s dedicated to enhancing lives and strengthening communities through high-quality support services and innovative program development.

We’re seeking a dynamic professional to deliver direct services, drive program excellence, and champion quality assurance across internal and external providers. This role blends compassionate care with strategic oversight—perfect for someone who thrives in both people-centered and data-driven environments. This is a Monday through Friday, first shift hybrid position

What You’ll Do:

• Provide best practices and guidance to elevate program outcomes

• Prepare professional documentation, evaluations, and reports

• Build strong relationships with families, providers, and community partners

• Support budgeting, funding applications, and sustainability efforts

• Lead quality assurance initiatives, develop policies, and analyze performance data

• Interpret regulations and ensure compliance with DHS 36 standards

• ️ Train and consult with service providers to ensure clean claims and high-quality documentation

What You Bring:

• Bachelor’s degree in social work, psychology, or related field (or equivalent experience)

• 3 years of professional experience in human services or quality assurance

• Strong organizational, communication, and analytical skills

• Deep understanding of social dynamics, health systems, and community resources

• Valid driver’s license and ability to travel up to 50%

Perks & Benefits:

• Hybrid work environment for flexibility and balance

• Monday through Friday schedule—your weekends are yours!

• Competitive compensation at $22–$24 per hour

• Public Service Loan Forgiveness (PSLF) eligibility navigation support through Summer

• Medical, Dental, and Vision Insurance

• Flexible Spending Accounts for dependent and health care

• Mileage reimbursement

• Generous Paid Time Off 10 Paid Holidays

• 403B retirement plan with employee contribution options

• Annual raises prioritized for all employees

• Calm Wellness App – Premium Access

• Student loan navigation support with Summer, PBC

• Early Earned Wage Access via UKG Wallet

• Employee Assistance Program (EAP)

• Service Awards and Employee Recognition

Why Join Us?

• Be part of a mission-driven organization that values innovation, collaboration, and continuous improvement.

• Work in a supportive environment where your expertise helps shape the future of care and service delivery.

• Enjoy opportunities for professional growth, training, and meaningful community impact.

LSS is an Equal Opportunity Employer (EOE)

Education

• Bachelor Degree or better in Hum. Serv. or Related Field or related field

Licenses & Certifications

• Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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