What are the responsibilities and job description for the Lead Case Manager position at Lutheran Social Services Of Northern California?
Program Overview: Enhanced Care Management provides community based, high-touch case management services to individuals who are high utilizers of hospital services. Case management services assist in achieving and maintaining stability as well as self-improvement and self-sufficiency.
Qualifications:
- BA or BS degree from an accredited college or university, preferably with a major in a behavioral science, and/or 2-3 years experience in the human services field.
- Maintain a strength-based perspective.
- Provide diverse services to diverse people.
- Able to work with a variety of community organizations and health providers.
- Treat others with respect and courtesy, striving for open and honest working relationships.
- Maintain high ethical standards when dealing with others.
- Demonstrate good judgment and common sense.
- Ability to work with adults or youth with low income from diverse social and ethnic backgrounds who have a history of homelessness.
- Demonstrated knowledge of Housing First and Trauma Informed treatment framework.
- Professional experience working with clients who have AOD dependencies, mental health diagnoses, domestic violence histories, issues with abandonment, and abuse.
- Ability to access community-based services and to collaborate with other service providers.
- Good writing and analytical skills.
- Strong organizational skills.
- Ability to work independently, make effective decisions and utilize supervision as needed.
- Ability to work collaboratively in a team setting.
- Has a clean driving record, licensed and registered car, and proof of insurance.
Qualifications:
- BA or BS degree from an accredited college or university, preferably with a major in a behavioral science, and/or 2-3 years experience in the human services field.
- Maintain a strength-based perspective.
- Provide diverse services to diverse people.
- Able to work with a variety of community organizations and health providers.
- Treat others with respect and courtesy, striving for open and honest working relationships.
- Maintain high ethical standards when dealing with others.
- Demonstrate good judgment and common sense.
- Ability to work with adults or youth with low income from diverse social and ethnic backgrounds who have a history of homelessness.
- Demonstrated knowledge of Housing First and Trauma Informed treatment framework.
- Professional experience working with clients who have AOD dependencies, mental health diagnoses, domestic violence histories, issues with abandonment, and abuse.
- Ability to access community-based services and to collaborate with other service providers.
- Good writing and analytical skills.
- Strong organizational skills.
- Ability to work independently, make effective decisions and utilize supervision as needed.
- Ability to work collaboratively in a team setting.
- Has a clean driving record, licensed and registered car, and proof of insurance.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently is required to use hands to hold objects, writing instruments, or files; and talk and hear. The employee is frequently required to stand, walk, sit, and reach with hands and arms, to use a computer and smell. The employee must be able to climb stairs. The employee must occasionally lift/or move up to 10 pounds. Specific vision abilities required by this job include ability to read, close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires the ability to see, review and share the organizations secure electronic and physical files with other program staff; the incumbent will also have access to the organization’s and other highly confidential information. Because of this, the employee must have the ability to perform the job at the location of the assigned program or field office(s).
The employee frequently will be required to travel to locations within the regional areas of LSS. The employee may on occasion transport clients and help the client (physically and emotionally) navigate government, education, health care and other social service systems. This may require standing in lines, walking up and down stairs and driving and transporting clients to multiple destinations on any given day. and will conduct care management visits within client’s homes as required.
