Intake Coordinator, Children's Community Services

Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.

LSSI is hiring a full-time Children's Community Services Intake Coordinator, Monday through Friday from 9:00am to 5:00pm. Responsible for responding to all referrals from the CCS Case Work team (in-person & telephonic) and completes initial screening for new clients as well as scheduling initial intake appointments with the appropriate programs.

Benefits And Perks

LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages:

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience, and licensure.
• Salary $21-$22/Hourly
• Opportunity for advancement.
• Comprehensive benefits package for Full-time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
• The paid training you need to learn, grow, and succeed!
  
  

Essential Functions

• Respond to all referrals from the CCS Case Work Team.
• Refer clients that do not meet criteria for LSSI services to care coordination for evaluation and Image to additional resources.
• Verify benefits and match insurance coverage to the appropriate service or provider.
• Maintain knowledge of LSSI programs and alternative community resources.
• Manage influx of new clients and program size.
• Schedule intakes and referral assignments with appropriate counselor.
• Utilize Electronic Health Record and client tracking systems.
• Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest, and fair manner.
  
  

Position Qualifications

• Associate's degree in counseling, social work or related human service field required.
• Background check clearance required.
• Demonstrated proficiency using electronic health record and client tracking systems.
• Experience with intake assessment and scheduling client appointments preferred.
• Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
• Excellent organization, presentation, and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.
• Valid driver’s license, in good standing for the state of residency required.
• Access to reliable transportation required.
• Valid IL statutory minimum liability insurance coverage, bodily injury and property damage required.
  
  

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law.