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Family Case Manager, IFR

Lutheran Social Services of Illinois
Des Plaines, IL Full Time
POSTED ON 3/13/2026 CLOSED ON 4/11/2026

What are the responsibilities and job description for the Family Case Manager, IFR position at Lutheran Social Services of Illinois?

Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.

LSSI is hiring a full-time IFR Specialist, Monday through Friday from 9:00am to 5:00pm. Provides the full casework services to assure the safety and well-being of children by assisting families to meet minimum parenting standards. Ensures service provision is in compliance with state mandates, COA standards, agency policies, and program plans. Families served have been reported to DCFS for giving birth to a substance-exposed infant, or those with significant substance use history that may be a significant barrier to child safety or well-being.

Benefits And Perks

LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages:

  • On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
  • Competitive salary based upon relevant education, experience, and licensure.
  • Salary $50,000-$55,000/Annually
  • Opportunity for advancement.
  • Comprehensive benefits package for Full-time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
  • The paid training you need to learn, grow, and succeed!

Essential Functions

  • Provide casework through professional assessment of the family’s problems, the provision of necessary services within the policies of the agency, accreditation body, and regulatory entity.
  • Perform all tasks as required in the written service plan that is based upon the comprehensive, integrated assessment being certain to engage children and families in these processes.
  • Complete and submit all required reports, documentation and billing accurately and timely as required by agency and funding sources.
  • Participate in the supervisory process for guidance, direction, support and approval of decision-making, assessment, service planning, and intervention.
  • Present cases for staffing and conduct family-child team meetings.
  • Coordinate and collaborate with other service providers, schools, and health care facilities to promote the child(ren)’s well-being. This includes partnership with AOD partners on each team.

Position Qualifications

  • Bachelor’s degree in social work or other related human services field required.
  • Child Welfare Specialist Licensure in the State of Illinois is required or must be obtained after hiring.
  • Background check clearance, both criminal and CANTS required.
  • Minimum of one (1) year of related experience preferred.
  • Training in KEEP and/or GenerationsPMTO or availability to participate in training, coaching and fidelity to certification once hired required.
  • Successful completion of CCS Bootcamp required.
  • Successful completion of Client-Centered Service Planning and Aftercare Planning Training preferred.
  • Excellent communication, organization, presentation and pc/computer skills, including proficiency with Microsoft Office (Outlook, Work, Excel, PowerPoint), along with other related software.
  • Demonstrated ability to comprehend and follow instructions, perform varied assigned tasks while maintaining an appropriate work pace.
  • Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
  • Valid driver’s license, in good standing for the state of residency required.
  • Access to reliable transportation required.
  • Valid IL statutory minimum liability insurance coverage, bodily injury and property damage required.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law. 

Salary : $50,000 - $55,000

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