Demo

Case Manager, CST

Lutheran Social Services of Illinois
Chicago, IL Full Time
POSTED ON 7/29/2026
AVAILABLE BEFORE 9/28/2026

Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.

LSSI is hiring a full-time CST Case Manager, Monday through Friday. Responsible for providing whole-person services to clients participating in mental health case management programs, including 1:1 meetings, case management assistance, and the utilization of evidence informed interventions that target behavioral, emotional, and social skill building. Also responsible for assisting clients in achieving their stated goals and objectives; collaborating with internal and external treatment professionals and community partners.

 

Benefits and Perks:
LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages:
 

  • On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
  • Competitive salary based upon relevant education, experience, and licensure.
  • Salary $22-$24/Hourly.
  • Opportunity for advancement.
  • Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
  • The paid training you need to learn, grow, and succeed!

Essential Functions: 

  • Meet and exceed revenue productivity.
  • Carry a client caseload, as assigned, to meet 60% productivity (24 billable hours per week).
  • Collaborate with clients and/or colleagues to complete lM CANS, treatment plans, and other required documentation. 
  • Understand and follow all compliance rules regarding treatment of services and contracts. 
  • Understand and reflect the clinical model of the program, demonstrating principles of Equity, Diversity, and Inclusion. 
  • Adhere to all timelines regarding documentation completion. 
  • Ensure adherence to ethical standards of treatment, including NASW Code of Ethics. 
  • Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest, and fair manner. 

Position Qualifications: 

  • High school diploma or equivalent required.
  • Associate’s, bachelor’s, or master’s degree in a social service field preferred.
  • If master’s level, work toward clinical licensure.
  • LPC/LCPC or LSW/LCSW preferred. 
  • Background check clearance required.
  • Demonstrated proficiency in Electronic Health Record documentation and review required. 
  • Clinically trained and experience using best practices as well as experience working with a variety of client ages, issues, and symptoms preferred. 
  • Familiarity with accreditation and licensure standards preferred. 
  • Experience establishing and maintaining collaborative community partnerships preferred. 
  • Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
  • Excellent organization, presentation, and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.
  • Must Have:
    • Valid driver’s license, in good standing for the state of residency required. 
    • Access to reliable transportation required. 
    • Valid IL statutory minimum liability insurance coverage, bodily injury and property damage required.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law. 

Salary : $22 - $24

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