Purpose

At LSSI Works, we believe every person deserves the opportunity to thrive. The Workforce Empowerment Facilitator equips participants with the mindset, confidence, and skills to achieve foundational career and life success. This role transforms lives by helping adults reclaim purpose, build resilience, and prepare for meaningful employment that changes their future.

What You Will Do

Time Allocation: Approximately 75% Training Facilitation, 10% Stakeholder Engagement, and 15% Administration. 

As a Workforce Empowerment Facilitator, you will:

• Facilitate Foundations and professional skills curriculum with energy, clarity, and compassion.
• Coach participants individually and in groups to support personal and professional growth.
• Model workplace professionalism and lead daily motivation and mindset practices.
• Adapt lessons to participant needs and continuously improve curriculum delivery.
• Assess participant strengths, progress, and readiness for employment; share insights with team.
• Represent LSSI Works positively in all interactions and contribute to team-wide recruitment and program outreach.
• Develop and maintain strong relationships with volunteers, referral sources, and community partners.
• Coordinate volunteer engagement for mock interviews, guest speaking, and professional development activities.
• Ensure all materials, technology, and lesson plans are prepared and functional for daily facilitation.
• Maintain accurate documentation including attendance, case notes, assessments, and participant outcomes.
• Enter and update required data in case-management database and organize participant files confidentially.

What You Bring

• Passion for empowering adults and creating pathways to employment and stability.
• Strong communication and facilitation skills with individuals and groups.
• Leadership, organization, and adaptability in a dynamic environment.
• Comfortable using computers and learning new software systems; proficient with Microsoft Office and web-based tools.
• Bachelor’s degree required; experience in teaching, training, and program development required; workforce development experience strongly valued.
• Valid U.S. driver’s license, personal vehicle with insurance, and reliable transportation for regular business use.

Core Competencies

• Strong coaching and development skills; able to guide and support participant growth
• Ability to influence others actions, decisions, opinions or thinking
• Goal-driven and persistent, with ability to achieve results despite challenges
• Excellent interpersonal communication; able to build trust and connect with diverse individuals
• Cooperative with others to meet objectives 
• Clear and confident communicator in both group and one-on-one settings
• Effective written communication, documentation, and ability to interpret information
• Skilled problem-solver with strong critical-thinking and decision-making abilities
• Able to navigate and resolve conflict constructively
• Highly organized; able to prioritize tasks, manage time, and follow through
• Adaptable and resilient in a fast-paced and changing environment
• Reliable, professional, and accountable in attendance, conduct, and follow-through
• Committed to safety, confidentiality, and ethical standards

Our Values

At Lutheran Social Services of Indiana, we live by six guiding values: Commitment to Excellence, Hope Now and for Eternity, Respect for All People, Integrity in Relationships and Resources, Service as a Reflection of Our Faith, and Trust in Christ and His Word.

Why Join Us

At LSSI, you will be part of a mission-driven team that transforms lives through faith, compassion, and practical support. We offer a supportive environment where your work has visible and lasting impact in our community.