What are the responsibilities and job description for the Branch Manager position at Lush Lawn?
Reports to: Chief Operations Officer (COO)
General Job Objectives: Responsible for ensuring that our customers’ expectation for their lawncare, tree and shrub healthcare, and pest control are being met or exceeded.
Essential Job Duties:
Recruiting, training, and developing a team of 5-10 MDA licensed Lawn Technicians to treat residential and commercial lawns, shrubs, and trees
Overseeing Lawn Technicians routes and the Service Manager position
Communicating department needs and issues with Chief Operations Officer and Corporate
Encouraging a positive work culture and attitude
Meeting daily with production staff to discuss production plans and issues
Providing accurate and complete production records weekly and monthly
Performing employee evaluations
Coordinating with Service Manager to address equipment issues that occur within production
Scheduling work on the machines as needed when personnel are absent to ensure production schedule is maintained
Enforcing company policy on attendance, company rules, safety rules, job descriptions,and MDA requirements as well as safety and security policies
Supervising the product usage to ensure compliance with all applicable company policies and to remain in accordance with applicable local, state, and federal standards on pesticide safety
Ensuring resources and supplies for production are ordered when needed
Troubleshooting and resolving employee and customer issues in a timely and effective manner to minimize turnover and cancels
Providing customer service, answering phones, and understanding the needs of the customer
Desired Experience:
1-2 years of lawncare experience
Previous experience with managing a team
Excellent contract negotiation skills
Vendor management required
Skills/Abilities:
Proficient computer skills
Microsoft Office Excel
Google
Outlook
Detail oriented
High energy
Self-motivated
Organized
Deadline driven
Team builder
Requirements:
Must have a valid driver’s license
Good driving background
Ability to work outside in all weather conditions
Compensation Package:
Competitive wages
Tuition reimbursement
Bonus program
Paid vacation
401K with match
Medical
Dental
Vision
Life insurance
We are an equal employment opportunity employer and comply with all applicable equal employment opportunity laws. We treat all applicants and employees equally without regard to any protected status, such as race, color, religion, sex, genetic history, national origin, or status as a protected veteran. We recruit, hire, train, place, and promote qualified individuals without regard to their physical or mental disabilities. If you are a qualified individual with a covered disability in need of an accommodation in order to apply, please contact our main office by dialing (248) 299-5874 or email hrprocessing@lushlawn.com