What are the responsibilities and job description for the Management Position (Assistant Manager to General Manager) position at Lure Fish House?
Description
Vision for Management:
Lure Fish House is always looking for exemplary leaders possessing the prowess to champion, direct, and uphold Lure's vision to create a memorably impressive dining experience for our beloved guests. We are on the lookout for such qualified candidates from assistant manager to general manager across our locations.
We believe in excellence in all that we do. But we don't mind having fun along the way. With locations spanning Central and Southern California, from San Luis Obispo to Porter Ranch, as well as our dessert gem in Scottsdale, AZ, our desire is to recruit, train, and empower our managers to deliver on that promise to our guests.
Lure’s unique compensation model gives restaurant managers a better work/life balance while our profit share program gives the opportunity for financial rewards that exceed industry standards.
Compensation Package:
Work week: 40 hours
Competitive wage: starting at $26-$29 per hour for assistant managers which equates to 68k-75k base pay, general manager base salary 80k-100k (depending upon experience)
Profit sharing program: 15-40% target off of base. Earned profit share is paid out each 4 week period.
Benefits: Comprehensive benefits package including health, dental, vision, 401k & IRA options. Employer contributes first $500/mo to plan, pre-tax deduction for any remainder.
Paid time off: 10 days off year one, 15 days off year two, up to 21 days per year
Employee meals: all shift meals comped plus dining benefits at all Lure locations
Growth Opportunity: Join a thriving family-owned restaurant with a focus on employee development and promotion from within. Be part of a passionate team that takes pride in serving the freshest, most delicious seafood in the world. Make a difference in a family-owned business with an obsessive focus on guest satisfaction and employee well-being.
Requirements
Drive guest satisfaction: Great service means our guests never have to ask for anything. Drive service team to anticipate guest needs and address guest concerns promptly and professionally, ensuring a memorable dining experience.
Lead & train your team: Build a strong, cohesive team by effectively communicating policies, standards, and company values. Foster a positive work environment and provide ongoing coaching and development to staff in all front-of-house positions.
Operational excellence: Maintain the highest standards of cleanliness and efficiency within the restaurant. Oversee daily operations to maximize profitability, managing labor effectively.
Quality control: Conduct regular line checks and ensure all food and beverage items meet Lure Fish House's high standards. Nothing leaves the window that doesn't pass muster, strict quality oversight
Profit & loss management: Understand and contribute to the restaurant's financial success.
Technology savvy: Demonstrates proficiency in Toast, Ctuit, PlateIQ, Cogswell, 7shifts, google suite
Experience: Restaurant management experience with a proven track record of success.
Individual strengths: Strong leadership, communication, and interpersonal skills. Passion for hospitality and a commitment to providing exceptional guest service. Ability to multi-task, prioritize, and work effectively under pressure.
Certifications: Must possess a Manager Servsafe certificate, RBS certificate, and Manager Harassment Class training.
Daily Duties:
- Impress all guests and address any complaints with timeliness, dexterity and aplomb
- Maintain Impeccable cleanliness of the restaurant
- Ensure highest quality of food served to guests
- Staff shifts to allow the restaurant to be optimally functional and profitable
- Reinforce employee guidelines established at orientation / training
- Uphold and promote company values and polices
- Must understand and be able to perform every position in the restaurant
- Set up restaurant for success during and after every shift
- Set ambiance points to achieve maximum guest enjoyment
- Constantly learning to perpetuate a superior knowledge of all food items, drinks, standards, and expectations.
- Performs line checks and quality control checks
- Build lasting guest relations
- Deal with unruly guests gracefully, taking every opportunity to win back a disgruntled guest
- Execute progressive discipline and employee communication documentation as needed
- Problem solve any maintenance needed in the restaurant, and ensure timely repairs
Salary : $68,000 - $100,000
