Management Information Systems Coordinator

Job Title:                        Management Information Systems Coordinator (MIS) Coordinator

Department:                   South Los Angeles Health Projects (SLAHP)

Essential Functions

Data Management, Analysis, and Evaluation

• Designs, implements, and maintains qualitative and quantitative data collection, evaluation, and quality improvement tools using WIC systems, including WIC Web Information System Exchange (WISE), and other data platforms.
• Manages, analyzes, and synthesizes data from agency, site, and individual-level sources to produce actionable reports, dashboards, and evaluation findings.
• Identifies trends, risks, gaps, and opportunities related to participant access, retention, outcomes, program effectiveness, and operational efficiency.
• Conducts research to identify data needs and recommends data-driven solutions to improve WIC service delivery.
• Assesses, analyzes, and reports on CQI data on a quarterly and as-needed basis.

Program Support and Consultation

• Provides data and evaluation consultation to the Executive Director, Associate Executive Director, MIS Manager, and WIC management staff to inform decision-making, program planning, and performance improvement.
• Supports WIC Services and site managers by providing data-driven feedback, coaching, and technical assistance to improve site operations and outcomes.
• Assists the WIC Services Unit in setting, monitoring, and achieving annual program goals and objectives.
• Leads and participates in cross-departmental, data-driven projects aligned with agency priorities.

Reporting, Training, and Communication

• Develops written reports, proposals, and presentations that synthesize data from WIC and external sources.
• Prepares and delivers presentations for WIC staff and for local, state, and national meetings and conferences.
• Collaborates with the WIC Services Unit to develop, implement, and evaluate training programs, including in-service and data literacy components.
• Develops data-related guidelines, procedures, and documentation to promote consistent data use and understanding across the WIC program.

Collaboration and Representation

• Represents the agency on local advisory boards, coalitions, task forces, and committees as assigned.
• Interfaces with SLAHP and Lundquist Institute staff, other WIC agencies, public health agencies, community-based organizations, and State WIC staff regarding data, evaluation, and program improvement efforts.
• Attends meetings as directed to remain informed and contribute to discussions related to data analysis, evaluation, and service delivery.

Professional Standards and Compliance

• Maintains strict confidentiality of staff and participant data and ensures compliance with data privacy and security requirements.
• Completes required reports and documentation accurately and within established timelines.
• Maintains a professional, courteous, and customer-service-oriented demeanor in all interactions.
• Attends required trainings and maintains current knowledge of program development, evaluation standards, and emerging technologies.
• Works with minimal supervision, exercising initiative and independent judgment to organize and complete work.
• Meets established productivity, accuracy, and task management standards.
• Works flexible schedules, including outside core business hours, as required by agency needs.
• Attends WIC Nutrition Assistant training and obtains required certification.
• Performs other duties and special projects assigned to support efficient unit operations.

Qualifications

Education

• Bachelor’s degree in mathematics, statistics, computer science, information systems, business analytics, business administration, or a related field required.
• Master’s degree preferred.

Experience

• Minimum of two (2) years of experience in data management, analytics, and reporting.
• Experience working with large datasets and analytical tools such as Microsoft Excel, Microsoft Access, Tableau, SurveyMonkey, and similar platforms.
• Familiarity with statistical methods, basic programming concepts, and data visualization techniques.
• Proficiency with collaboration tools including Microsoft Windows, Microsoft Office 365, and Microsoft Teams.

Licenses and Certifications

• Valid California Driver’s License.
• Proof of personal automobile insurance.
• Personal transportation with current California vehicle registration.

Knowledge, Skills, and Abilities

• Proficiency in database management, data querying, and report development.
• Advanced Microsoft Excel skills (e.g., pivot tables, lookups, data validation, data cleaning).
• Knowledge of statistical analysis methods and evaluation methodologies.
• Strong analytical and problem-solving skills applied to operational and programmatic challenges.
• Ability to evaluate and implement training strategies and stay current on emerging technologies.
• Experience designing and delivering practical training and technical assistance.
• Knowledge of data security, privacy, and confidentiality requirements.
• Excellent planning and organizational skills; ability to manage multiple priorities and deadlines.
• Team-oriented, adaptable, and flexible work style.
• Demonstrated ability to collaborate with public health and community-based organizations.
• Sensitivity to and respect for cultural diversity and the characteristics of WIC’s target population.
• Ability to work independently with minimal supervision.
• Availability to work dependable and flexible schedules.

Communication Skills

• Excellent verbal, written, and interpersonal communication skills.
• Ability to present complex data clearly to diverse audiences.
• Ability to read, analyze, and interpret technical documents, reports, grants, and regulatory guidance.
• Produces clear, accurate reports, correspondence, and procedural documentation.
• Communicates effectively to promote understanding, cooperation, and collaboration.
• Demonstrates strong listening, comprehension, attention to detail, and follow-up skills.
• Processes voicemail and email promptly and keeps supervisors and colleagues appropriately informed.
• Adheres to Lundquist WIC policies, procedures, and confidentiality requirements.

Essential Functions

• Primarily office-based position.
• Regular use of computer systems for data entry, analysis, and reporting.
• Ability to manage changing priorities and workloads.
• Occasional telephone communication.
• Occasional driving to Lundquist locations for meetings, site visits, or training.

Salary : $28 - $37