Intake Coordinator

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Company Description

Lunch Break is a caring community dedicated to providing food, clothing, life skills, housing solutions, and fellowship to individuals and families in need across Monmouth County and beyond. Committed to breaking the cycle of poverty, we empower community members to achieve self-sufficiency and healthier, more productive lifestyles. At the heart of our mission is a steadfast commitment to serving everyone with compassion and dignity.

Role Description

The Intake & Program Coordinator oversees guest intake processes and supports the execution of select community-based programs. This role ensures accurate documentation, organized service flow, and clear communication across programs. The Intake & Program Coordinator serves as a first point of contact for many guests and plays a key role in connecting individuals to appropriate services and resources. This position focuses on operational excellence, consistency, and support of established initiatives.

Key Responsibilities

Intake Operations:

• Manage daily intake procedures, ensuring accurate, confidential, and timely guest registration.
• Maintain and update intake records in accordance with organizational standards.
• Assist guests in identifying service needs and connecting them with the appropriate internal programs.
• Support data collection and reporting related to guest services.
• Program Coordination & Support

· Coordinate logistics and implementation of assigned programs, including, but not limited to:

• Kids Cooking.
• Outreach initiatives.
• Community Resource coordination.
• Lunch Break Bus engagement.
• Prepare materials, manage schedules, and ensure operational readiness for program days.
• Provide on-site support during program activities to ensure smooth execution.
• Track participation and assist in compiling program updates as requested.

Outreach & Communications

• ·Coordinate the distribution, display, and upkeep of program flyers in public areas, ensuring materials are current, visible, and aligned with active services and events.
• ·Ensure timely communication of upcoming services to guests and volunteers.
• ·Maintain organized calendars and schedules related to assigned programming.

Community Resource Support

• Maintain and update lists of community partners and referrals resources.
• Assist guests with basic resource navigation and information sharing.
• ·upport the organization’s network of service providers by keeping materials current and accessible.
• Coordinate and oversee the community partner tabling schedule, including confirmations, space logistics, and internal communication to ensure smooth on-site engagement.

Qualifications & Skills

• Strong organizational skills and attention to detail.
• Clear and professional written and verbal communication skills.
• Ability to manage multiple tasks in a structured, fast-paced environment.
• Comfortable working directly with diverse populations in a supportive and respectful manner.
• Proficiency in Google Workspace and data entry systems.
• Ability to maintain confidentiality at all times.
• Bi-Lingual (English / Spanish)