Technical Project Manager

Luna Data Solutions, Inc. is currently seeking a Senior Technology Project Manager for a contract position worked onsite in Austin, TX. if selected, you will lead large-scale, mission-critical technology initiatives across enterprise and public-sector environments. This role requires a seasoned leader with deep technical fluency in network infrastructure, VoIP and unified communications, contact center technologies, managed services, and cloud platforms. You will drive cross-functional project delivery from inception through operational transition while communicating effectively at both executive and engineering levels.

If you excel in multi-vendor environments, thrive in complex technical programs, and bring strong executive presence, this is an opportunity to lead impactful, high-visibility initiatives.

Description of Duties

Project Leadership & Delivery

• Lead end-to-end delivery of complex technology projects including network modernization, VoIP/UC deployments, contact center implementations, managed services onboarding, and cloud migrations.
• Build and maintain comprehensive project plans, schedules, budgets, and risk registers.
• Ensure delivery against scope, timeline, quality, and compliance requirements.
• Oversee deployment, cutovers, go-lives, and transition-to-operations activities.

Stakeholder & Customer Management

• Act as the primary liaison for customers, executive leadership, vendors, and internal engineering teams.
• Translate complex technical concepts into clear, business-focused communication.
• Facilitate steering committees, project reviews, and executive briefings.
• Set and manage expectations while proactively addressing escalations.

Technical & Cross-Functional Coordination

• Coordinate cross-functional engineering work across network operations, cloud, security, service delivery, and third-party vendors.
• Manage dependencies involving WAN/LAN, wireless networks, SIP/VoIP, contact center applications (Genesys, Cisco, AWS, Google, Microsoft), and cloud services.
• Ensure smooth operational handoff to NOC, SOC, service desk, and managed services teams.

Risk, Issue & Change Management

• Identify and mitigate risks, technical blockers, and resource conflicts.
• Manage formal change control processes and support contract/SOW alignment.
• Drive issue resolution and lead root-cause analysis for delivery challenges.

Governance, Compliance & Documentation

• Enforce governance frameworks including Agile, Waterfall, or Hybrid approaches.
• Maintain documentation such as project charters, SOWs, RAID logs, and acceptance criteria.
• Support compliance with government, healthcare, financial, or security regulations.

Required Experience

• 8–12 years of project management experience leading complex technology programs.
• Proven success managing projects involving:
• Network infrastructure (WAN, LAN, wireless, routing, switching)
• VoIP/Unified Communications (Cisco, Microsoft Teams, Webex, SIP)
• Contact center solutions (Genesys, cloud contact center platforms)
• Cloud migrations (AWS, Azure, GCP)
• Managed services transitions

Skills & Knowledge

• Strong understanding of enterprise IT, telecom, and cloud architectures.
• Skilled at managing multi-vendor environments and cross-functional technical teams.
• Excellent communication, stakeholder management, and executive presentation skills.
• Strong financial acumen (budgets, forecasting, cost control).
• Comfortable operating in fast-moving, high-stakes environments.

Preferred Certifications

• PMP, PgMP, or similar project management certification
• ITIL Foundation or higher
• Agile/Scrum certification
• Cloud certifications (AWS, Azure, GCP)

Education

• Bachelor’s degree in Information Technology, Engineering, Business, or equivalent experience preferred.

Ideal Candidate Attributes

• Executive presence with polished customer-facing communication
• Highly organized, analytical, and detail-oriented
• Confident collaborating with both technical and non-technical teams
• Proactive problem-solver with strong risk management instincts
• Experience working with enterprise and public-sector customers is a plus

What We Offer

• Altruistic work
• Great work-life balance
• Competitive compensation and benefits

This is a contract opportunity worked onsite in Austin, TX and no sponsorship can be provided. Luna Data Solutions, Inc. (LDS) provides equal employment opportunities to all employees. All applicants will be considered for employment. LDS prohibits discrimination and harassment of any type regarding age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status.

Job Type: Contract

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person